How can I easily contact team Hope & Joy?

For any questions or inquiries, please feel free to reach out via Etsy messaging. I typically answer same day (except on weekends and holidays) when I'm usually enjoying downtime with my family.

If a sale starts after I place my order will you refund the difference?

The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.

Do you offer rush production?

All orders will be processed in our standard 3-10 business days. If you need it SOONER you can purchase the Rush Order Fee listing in our shop, and these items will be processed in 2 business days.

Do you accept returns, exchanges or alterations after delivery?

Due to the custom nature of the item we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!

Do you send photos before you ship items?

Due to the high volume of orders that we create and ship every day we are unable to send photos or create mock-ups before production and shipment. We do have a photo proof package listing for purchase if you are interested. We also sometimes share sneak peeks of customer items on our Instagram @findinghopeandjoy.

How do I make sure you match my color theme exactly?

The best way to make sure that your colors are matched as closely as possible is to send a) photos or b) links to items or colors that you're trying to match. You can send photo attachments or insert links in our message conversation both before and after you place an order.

Do you offer refunds under any circumstances?

There are no refunds since every item is custom. If an item breaks in shipment we have insured its value up to $100 and you can submit the claim to USPS online to have that insurance amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase. Note that when submitting an insurance claim **You MUST have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal. **Note that any damage must be reported to our shop within 48 hours of the package arriving.

What if my package is delayed/lost in transit or stolen?

Hope & Joy is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department. What if my item is returned to the sender/seller after it's shipped? If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.

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Price:$16.99+

Mahjong tile bag custom pouch for mahjong gift pouch for tile organization storage zipper bag tile set large personalized mahjong bag gift

Name: Mahjong tile bag custom pouch for mahjong gift pouch for tile organization storage zipper bag tile set large personalized mahjong bag gift
Brand: FindingHopeandJoy
SKU: 1868631012
Availability: InStock
Rating: 4.9 (1524 reviews)

FindingHopeandJoy

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Choose your pouch option

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Personalization

Please add your personalization notes below:
1. Custom Text
2. Font choice
2. Thread color(s) - please note the # of colors in your font choice & list them with as much detail possible
3. Phone number for questions
*please note the bag size slide*

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Made by FindingHopeandJoy
Materials: plastic, nylon
Gift wrapping available
See details

Keep your mahjong tiles organized and protected with this large tile storage pouch, perfect as a game gift for mom or any tile enthusiast. Choose from a variety of colors and sizes, making it ideal for travel or home storage as a versatile tile case.

💛 𝗗𝗘𝗧𝗔𝗜𝗟𝗦
- Sizes: large mesh bag (13" x 9"), XL mesh bag (17" x 12"), nylon pouch (10" x 5" x 3"), clear nylon pouch 11.5" x 8"
- Personalized with vinyl or custom embroidery
- Watch a video on the different bag options here -
https://www.instagram.com/reel/DNwj_OhZMFS/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

Disclaimer:
Please note that Mahjong tile sizes can vary depending on the game. Before purchasing, we recommend carefully reviewing the bag measurements provided in the product description to ensure it will accommodate your tiles. If your tiles require a larger bag, we suggest considering our Nylon Pouch or XL Mesh Bag for a better fit. Feel free to contact us with any questions before placing your order!

💛 𝗛𝗢𝗪 𝗧𝗢 𝗢𝗥𝗗𝗘𝗥
Choose your bag color from the dropdown menu. Then, choose your personalization - do you want vinyl lettering or embroidery? In the personalization section, please let us know your personalization details.

💛 𝗣𝗥𝗢𝗗𝗨𝗖𝗧𝗜𝗢𝗡 & 𝗗𝗘𝗟𝗜𝗩𝗘𝗥𝗬
All orders are shipped via USPS domestic unless the priority upgrade is selected. We guarantee our production timeline of 1-5 business days (except when noted), plus shipping. Once USPS has your package, we can not guarantee there won’t be delays. If you need your order for a specific day, please reach out for expedited shipping options via UPS or FedEx.

💛 𝗖𝗢𝗢𝗥𝗗𝗜𝗡𝗔𝗧𝗜𝗡𝗚 𝗜𝗧𝗘𝗠𝗦
Check out
Mahjong cups: https://www.etsy.com/listing/1778894185/mahjong-party-cup-for-mahjong-themed
Mahjong disposable napkins: https://www.etsy.com/listing/1781960976
Mahjong embroidered napkins: https://www.etsy.com/listing/1752774556/mahjong-cocktail-napkin-mahjong-napkin

💛 𝗙𝗢𝗟𝗟𝗢𝗪 𝗨𝗦
Follow along on social media! You will see products in action, new products, color samples, customer photos and sneak peeks of orders.

Tag us in your photos for a chance to be featured on our page!
Instagram:
https://www.instagram.com/findinghopeandjoy/
Facebook:
https://www.facebook.com/findinghopeandjoy
Tik Tok:
https://www.tiktok.com/@findinghopeandjoy

Learn more about this item

Order today to get by Jul 1-8
Returns & exchanges not accepted
Cost to ship: $5.00
Ships from: Fairfield, CT

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Rebecca Ashby

Owner of FindingHopeandJoy

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Reviews for this item

What buyers say, summarized by AI: Love it Helpful seller

4.8

(9 reviews)

4.9 Item quality

5.0 Shipping

5.0 Customer service

88% Buyers recommend

5 This item

Kendall Apr 6, 2026

Great gift! Perfect for tiles

Kendall Apr 6, 2026

Response from Rebecca Ashby

Aren't they the cutest, Kendall?! Thank you so much and have fun playing! 😃

5 This item

Etsy buyer Sep 30, 2025

I ordered the large mesh tote with a customized phrase of “dot bam crack” with 6 colors. It turned out gorgeous!! Shipped promptly, seller has communication, and I can tell the vinyl will last a long time. Very pleased and will order more as gifts in the future!

Etsy buyer Sep 30, 2025

Response from Rebecca Ashby

YAY!! I love hearing this. Seriously, this mahjong tiles bag was one of our all time favorites! Enjoy! ✨