We know that buying online can be a delight or a disappointment. For your peace of mind, we are happy to offer an exchange or refund to the value of the purchased goods subject to the following conditions; -You inform us by email the reason behind the return/exchange. -We receive the item back within 30 working days in original, sellable condition. -Item is clean, unworn, and all original tags attached. -Include proof of purchase, order/reference no., and if possible, a copy of the email correspondence. -Include a prepaid bag in the post for items you wish to exchange. -You shoulder the full cost of shipping. -Refund, if applicable, is made thru the original form of payment within 7 working days.

Change of Mind Purchases

For change of mind purchases, the customer can return the product for a full refund. However, the shipping and handling fee incurred in the process will be deducted. Return Postage should also be shouldered by the customer. The following conditions apply: -You inform us by email the reason behind the return/exchange. -We receive the item back within 30 working days in original, sellable condition. -Item is clean, unworn, and all original tags attached. -Include proof of purchase, order/reference no., and if possible, a copy of the email correspondence. -Include a prepaid bag in the post for items you wish to exchange. -You shoulder the full cost of shipping.

If item purchased is faulty, we will provide a remedy as required by the Consumers Guarantees Act. > Email us photos to enable us to assess the fault. > If the product is deemed faulty, we have the right to choose the best remedy- repair, replace, or refund. > We will also shoulder the postage costs incurred in the process. Return Details Postal Address: Online Returns The Sheepskin Factory 34 Barrys Point Road, Takapuna, Auckland 0622 New Zealand

Product Guarantee Part 1

All sheepskin and woollen products are warranted to the original owner for one year against defective materials and workmanship. If faulty merchandise is purchased, we’ll repair the product without charge or replace it at our discretion. This though does not extend to problems that may arise from damage caused by accident (e.g. Spilling wine on article), improper care (e.g. Article soaking in water for too long), negligence (e.g. Pets chewing on article), normal wear and tear, or the natural breakdown of colours and materials over extended time or use.

Product Guarantee Part 2

Slight dye transfer may occur with darker coloured sheepskin during the first few wears. Lighter coloured ones may pick up inks from clothing with which it has come in contact with. Exposing the sheepskin in the sun for too long may also cause some discolouration. This is not covered under the manufacturer’s limited warranty. Sheepskin and wool knitwear are natural products, there may be some irregularities and variations in colour, texture, fit, and wear. These traits are characteristics of fine natural products and add beauty to the character of our footwear, apparel, and rugs. These irregularities and variations are not covered under the manufacturer’s limited warranty.

For our Terms & Conditions, please visit our website: https://www.thesheepskinfactory.co.nz/terms-conditions/

Shipping Cost, Method and Times

Please see: https://www.thesheepskinfactory.co.nz/shipping-delivery/

For detailed instructions on how to care for your product, please refer to: https://www.thesheepskinfactory.co.nz/care-instructions/

Customs Duties and Taxes

For most destinations, including the US, our prices already include all customs duties and taxes — there's nothing extra to pay when your parcel arrives. A few countries collect duties locally on delivery instead, and we can't prepay these. We can't know exactly how customs works in every country, but message us before you buy and we'll help where we can. We'd rather you know before you order than be surprised at the door.

Returns Due to Unclaimed Parcels or Unpaid Customs Fees

If a parcel comes back to us because duties weren't paid or it wasn't claimed, we'll refund the item cost less the original shipping and a 5% restocking fee. If you're ever unsure whether duties apply to your country, just ask us before you order — we'd much rather sort it upfront.

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New Zealand Alpaca Wool Duvet – 350gsm Natural Fibre Comforter

Name: New Zealand Alpaca Wool Duvet – 350gsm Natural Fibre Comforter
Brand: TheSheepskinFactory
SKU: 1869758816
Price: 265.60 USD
Availability: InStock

NowPrice:$265.60+

TheSheepskinFactory

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Highlights

Designed by TheSheepskinFactory
Materials: Alpaca
Gift wrapping available
See details

Experience the ultimate winter warmth with our 450GSM Alpaca Duvet Inner. Crafted with 100% premium New Zealand alpaca filling, this duvet is designed to provide exceptional warmth and comfort throughout the colder months. Naturally thermoregulating and breathable, alpaca fibre helps maintain a stable sleeping temperature, keeping you warm without trapping excess heat.

Encased in a 100% cotton outer cover with down-proofing, the duvet is luxuriously soft, lightweight, and durable. Alpaca wool is lighter than traditional sheep’s wool while offering superior anti-bacterial, hypoallergenic, and mildew-resistant properties, making it an excellent choice for allergy-prone and sensitive sleepers.

Alpaca fleece is naturally around 25% warmer and lighter than sheep’s wool, delivering outstanding insulation without heaviness. Its natural therapeutic qualities promote deeper, more comfortable sleep, making this duvet suitable for individuals of all ages.

Alpaca Duvet Combo Care & Maintenance

To ensure your Alpaca Duvet remains lofted and fresh for years to come, we recommend regular airing in the shade. The natural antibacterial properties of alpaca fiber mean it doesn’t require frequent washing. If cleaning is necessary, please use a professional dry cleaner experienced with natural fibers. Avoid using a household washing machine or dryer, as heat and agitation can damage the delicate alpaca fleece and cause shrinkage.

Product Specifications
Fill: 100% Pure New Zealand Alpaca Fleece.
Cover: 100% Premium Down-proof Cotton with Pre-shrink (OEKO-TEX® Standard 100 Certified).
Weight: 450 GSM (Winter)is ideal for winter use.
Origin: Proudly made in New Zealand.

Care Instructions:

This alpaca duvet is dry-clean only and should not be machine washed.

For small marks, gently spot clean using minimal water.
Avoid excessive moisture to preserve the natural structure and performance of the alpaca fibre.

We strongly recommend airing the duvet in the sun for 1–2 days periodically to refresh, restore loft, and maintain freshness.

Production partners

TheSheepskinFactory makes this item with help from

Order today to get by Oct 29-Nov 9
Returns & exchanges accepted within 60 days
Cost to ship: $71.14
Ships from: New Zealand

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