Please don't wear the jewel when sleeping or doing sports or other activities that can bend or scratch the jewels.
Don't wear jewels with pearls or other organic stones to the pool \ sea so they won't get ruined.

The jewel arrives in a nice padded box, which can be given as a gift.
If you want me to add a personal note for a gift, tell me what you want to be written, and I'll add a printed card.
Even in gifts, I am obliged to declare the price of the jewel.

I do not offer refunds for custom jewelry ( also refuring to rings made in requested sizes and jewels I have altered to fit you specificaly, by your request ) unless there was a mistake on my part.
If there is a mistake in the sizing of a ring on your part, there is an option to have me change the size, but that is with a additional fee of 50% of the original ring price+ shipping.

In the rare case that the item/s arrived damaged or a wrong item was delivered I will exchange the item, free of charge, or will refund you the full amount you paid including shipping if an exchange is no option.
In such cases, you must inform me within 3 days of the goods' arrival and send a picture of the jewel, and I will issue the refund as soon as I get the item back.
Please send the jewel in these cases in registered mail, so there will be tracking of the package on its way back to me
If you take the jewel to another jeweler to have it fixed \ altered, I am not responsible for damage or breaking of the jewel afterward

If a package gets lost on the way and does not arrive in a month from the date of shipping to the US or a month and a half to other countries, I'll reship the jewel again or refund your money.
IF A PACKAGE REACHES YOU WITHOUT THE CONTENT and you see it's been stolen ( hole in the package or such ) please file a damage complaint at the shipping company. Only after you do this, I'll refund your money or send you a new item.
IF A PACKAGE IS RETURNED DUE TO BEING UNCLAIMED
you can pay for extra shipping+ handling funds, and I'll send it to you again, or I can refund your money minus the shipping + handling fees ( this refund isn't possible in custom orders ).
Original shipping fees that won't be refunded: 40$- DHL express shipping

Please note that in any case customs duties, tariffs, and taxes are not included in the shipping rate or item value. Therefore, overseas buyers may be subject to local taxes like VAT and to import duties as determined by their local government and I am not responsible in any way for these additional charges. In any case, it is the buyer's responsibility to verify the local and import tax that may apply to their order if any.
If you decide not to accept a package due to import taxes and have it sent back to me, on its arrival I will refund you minus the original shipping fees ( 40$ ) and any other handling fees I will be subject to in receiving the package

In case you have canceled your order before it was shipped you will receive a full refund for your money.

I want you to be 100% satisfied when doing business with me. If you are not completely satisfied with your purchase, simply inform me in writing of your wish to return the item or items to me within 14 days of receipt. In such cases, I will issue a full refund ( excluding the DHL delivery charge= 40$ ) when receiving the jewel back in new shape, or exchange the item for a different size/color if preferred.
Please be in touch with me in these cases so I'll tell you the best way to ship it back to me.
The return shipping costs are paid by the customer