❤ You can upgrade at check out or add the related link to your cart at express shipping category. If your shipping cost equivalent to express shipping cost, we will automatically ship with express shipping. Please provide mobile number for faster delivery and full open address as express delivery cannot be made to PO Boxes.

❤ We offer FREE EXPRESS SHIPPING for orders USD 250 and over .

❤ Custom orders, clearance and discounted products are non-refundable.
❤ If your order is unclaimed it will be returned to us. We will refund within one week after we receive it (minus shipping and fees)
❤ If there is problem with your item, please contact us no later than 3 days after arrival, we will be happy to help. If you contact us after this time, unfortunately we are unable to help.

❤ We ship all orders within 1-3 business days.

❤All USA orders (except PR) are shipped with eco-express delivers in 6-10 days. PR buyers need to pay extra shipping for standard delivery, because the cost is higher than actual USA delivery as PR is not considered as USA territory on our shipping agency's system. Please add the related upgrade link to your cart before completing your order.

❤ Delivery times don't include weekends/public holidays, natural disasters and pandemic and they are only estimated times. Although we are NOT responsible for late delivery/lost packages once out of Turkey, we will do our best to help you track the package.

❤ We are a small family business and your satisfaction is very important to grow our business. Any feedback is appreciated to make that happen. If you have any problem, please contact us first before leaving a negative feedback so that we can turn it to a positive one. Positive feedback would make us do a little happy dance and send you a thank you discount for your next purchase! :)

❤ All orders are shipped to buyer's Etsy address. If there is a mistake with the address, we are not responsible for the circumstances and the refund will be made (minus shipping) when we receive the package.

❤ Please make sure read all the policies section before making any purchase. If you still have questions we will be happy to answer them all.

❤ New EU tax rules will change the way import tax is collected. Beginning July 1, Etsy will begin collecting import VAT on physical goods under €150 that are shipped to the EU from an outside country. For items under €150, the listing price shown to EU buyers will include the import VAT amount, so it will be easy to understand how much they’ll pay for your item at a glance. This VAT will be automatically collected from the buyer at the time of purchase, then sent to local tax authorities on your behalf. PLEASE NOTE THAT the buyers may still have to pay CUSTOM TAX.

❤ Based on applicable tax laws, Etsy will calculate, collect, and remit sales tax for orders shipped to customers in some countries.

Etsy states the conditions of return as follows:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value and tax occurs due to return. %15 restocking free will be applied. Custom and personalized orders cannot be returned.

❤ Although we would not want you to pay any extra fee, when you make an online purchase from a non-EU country, you may have to pay tax, VAT or any other fees in your country. This is unfortunately something out of our hand. Please check this link for detailed information: 𝚑𝚝𝚝𝚙𝚜://𝚎𝚌.𝚎𝚞𝚛𝚘𝚙𝚊.𝚎𝚞/𝚝𝚊𝚡𝚊𝚝𝚒𝚘𝚗_𝚌𝚞𝚜𝚝𝚘𝚖𝚜/𝚒𝚗𝚍𝚒𝚟𝚒𝚍𝚞𝚊𝚕𝚜/𝚋𝚞𝚢𝚒𝚗𝚐-𝚐𝚘𝚘𝚍𝚜-𝚜𝚎𝚛𝚟𝚒𝚌𝚎𝚜-𝚘𝚗𝚕𝚒𝚗𝚎-𝚙𝚎𝚛𝚜𝚘𝚗𝚊𝚕-𝚞𝚜𝚎/𝚋𝚞𝚢𝚒𝚗𝚐-𝚐𝚘𝚘𝚍𝚜/𝚋𝚞𝚢𝚒𝚗𝚐-𝚐𝚘𝚘𝚍𝚜-𝚘𝚗𝚕𝚒𝚗𝚎-𝚌𝚘𝚖𝚒𝚗𝚐-𝚏𝚛𝚘𝚖-𝚊-𝚗𝚘𝚗𝚎𝚞-𝚞𝚗𝚒𝚘𝚗-𝚌𝚘𝚞𝚗𝚝𝚛𝚢_𝚎𝚗.

❤ PLEASE KEEP YOUR ITEMS in a zipper bag, away from air-sun-water-sweat-damp-cream . This will extend the life of your items.

❤ Our products are for the use of adult jewelry/craft making project and NOT suitable for children.

❤ Please make sure to read the sizes. The photos are close up and it may look bigger than real. Last photos (in hand)

❤ The product colors may slightly vary compare to actual colors due to different screen color settings on each computer.

❤ Most of our products can be reproduced so please contact us if you need more qty than the existing stock.

❤ We individually handpick all our items and clean out the defected ones carefully before we ship them to you.