My order didn't arrive. What could have happened?

Sometimes weather conditions, public hoilidays and other occurrences can delay delivery. The Irish postal services (Anpost) only assume that a package went missing if it is not delivered within 30 days. Since we have no way of tracking and speeding up postal services, we will only offer a full refund of the purchase price or send the order again (if the products are still in stock) if an order is not received within 30 days after the dispatch date. A re-delivery attempt to a different address is possible against a charge. No refund will be given if the order fails to arrive within 30 days after the second delivery attempt. Please visit: https://www.kolibribeads.com/en/postage.html

How long does it take for my order to arrive?

We keep most items in stock. Unless otherwise stated, all orders are sent within 2 working days (Saturdays and Sundays not included) and are generally delivered within the timeframe below (following dispatch): Postal deliveries within Ireland and Northern Ireland: 1 - 3 workdays Postal deliveries to the rest of Europe: 5 (Germany, Malta, UK, Belgium, Holland...) and 10 workdays (Italy, France Spain, Greece, Gibraltar...) Postal deliveries to the rest of the world: up to 30 days, depends on the country (USA/Canada should take between 5 - 12 days) Registered/express post available at an additional charge. ** these times are indicative. We have no control over delays!!

The product is not exactly what I had in mind. Can I return it?

Yes you can return a product within 14 days but you have to let us know first. You will only receive a partial refund (outgoing and incoming postage is not refunded) after we receive the product and after we determine that the packaging was not openend and the product not used in any way. No refund will be given for products that show signs of use, such as finger prints or damage, because these cannot be sold again!

Where can I find your Terms and Conditions?

To view our complete terms and conditions and information about returns and cancellations please visit our website: https://www.kolibribeads.com

Why are your delivery costs so expensive?

In our delivery charge we include not only the envelope and stamp but also some of the costs incurred by placing the products online (these include Etsy placement fees, Etsy commission, Etsy transaction charges, printout, stickers, etc. However, if you need wholesale amounts, please do not hesitate to contact us by email and we'll give you our best offer (although we are not wholesalers!!). You can find our contact details on the website www.kolibribeads.com

Do you use recycled packaging?

Our commitment towards the environment: - if you order 2 or more of the same product, we will generally pack it in one bag. - We recycle all our bubble wrapping - nothing is thrown away. - We reuse most of our cardboard boxes - only a very small percentage is thrown away for recycling. - Our padded envelopes are 100% recyclable and made from FSC certified sources. - We don't use glossy paper: All our invoices and stickers are printed on environmentally friendly and recyclable paper with no fancy and glossy coating. - We cycle every other day to the post: unless it's really pouring, we will take your order to the post using our Kolibri bicycle. - In our office and warehouse we only use low consumption computers and LED lighting.

Do your metal products contain nickel?

All our metal beads and components are regarded as "Nickel Free". Please note that this does not automatically mean that they contain absolutely no nickel but rather that their level of nickel is equal or below strict levels governed by EU Regulations and Directives. Nickel is a natural element, which is added to metals such as steel in tiny amounts to make it shiny and bright. Besides nickel there are also other metal additives that could cause allergic reactions. Unfortunately we have no means of testing products and have to rely on labels and on what we are told by our suppliers/manufactures. For this reason we also get our products from renowned suppliers/manufacturers such as Beadsmith, Beadalon, Griffin, etc.

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11 mm Large Round Gold Brass Beads with Engraved Pattern - 5 pc

Name: 11 mm Large Round Gold Brass Beads with Engraved Pattern - 5 pc
Brand: KolibriBeadSupplies
SKU: 206098867
Price: 4.41 USD
Availability: InStock
Rating: 5.0 (2 reviews)

Low in stock, only 1 left

Price:$4.41

Original Price: $4.64

5% off

•

Limited time sale

KolibriBeadSupplies

Arrives soon! Get it by Nov 2-7 if you order today

Returns & exchanges accepted

You can only make an offer when buying a single item

Highlights

Sourced by KolibriBeadSupplies
Supplies for making crafts
Materials: Brass
Bead hole size: 2 millimeters

Bead size: 11 millimeters

Large round laser engraved beads like disco balls

Size: 11 mm
Hole: about 2 mm
Material: unplated brass
Colour: Gold with different patterns

Available as 5 pc

Beautiful, high-quality laser engraved brass beads that resemble disco balls. Perfect for bracelets and necklaces.

Please note: A package contains 5 randomly selected beads i.e. all the beads might be different.

Order today to get by Nov 2-7
Returns & exchanges accepted within 14 days
Heads up: this item may be subject to tariffs, duties, or import fees post purchase.
Cost to ship: $7.04
Ships from: Ireland

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