Tsukineko Memento Ink Refill: Fade-Resistant Dye Ink

1. General Information
Welcome to ANTSPAUDUKAI on Etsy. By purchasing from our shop, you agree to these terms and conditions. Please read them carefully before placing an order. We reserve the right to update these terms at any time without prior notice.

2. Products
Descriptions: We strive to provide accurate descriptions and images of our products. However, colors may vary slightly due to monitor settings.
Availability: All products are subject to availability. We reserve the right to limit quantities, discontinue products, or cancel orders at our discretion.

3. Orders
Processing Time: Orders are processed within [insert processing time, e.g., 1-5 business days]. Custom orders may take longer.
Order Confirmation: You will receive an email confirmation after placing an order. If there are any issues with your order, we will contact you promptly.
Payment: We accept payments via Etsy’s payment system. Your order will not be processed until payment is received.

4. Shipping
Shipping Method: We ship via [insert shipping method, e.g., USPS, FedEx, etc.]. You will receive a tracking number once your order has been shipped.
Shipping Time: Shipping times vary depending on your location. Estimated delivery times are:
United States 7-20 business days
UK 7-14 working days
European Union country 7-14 working days.
Non-EU countries 7-30 working days.

International Shipping: We ship internationally. Please note that customs fees and import duties are the responsibility of the buyer.
Delays: We are not responsible for delays caused by shipping carriers or customs.

5. Returns & Exchanges
Eligibility: We accept returns and exchanges on non-customized items within 14 days of delivery. Items must be unused and in their original packaging.
Return Process: Please contact us before returning an item. Once approved, you will receive instructions on how to return the item.
Refunds: Refunds will be processed once the returned item is received and inspected. Shipping costs are non-refundable.
Exchanges: If you wish to exchange an item, please contact us to arrange the exchange.
Custom Orders: Custom or personalized orders are not eligible for returns or exchanges unless defective.

6. Cancellations
Before Shipment: Orders can be canceled within 5 hours of purchase.
After Shipment: Once an order has been shipped, it cannot be canceled.

7. Custom Orders
We accept custom orders. Please contact us with your request. Custom orders are non-refundable and require upfront payment.

8. Privacy Policy
Your privacy is important to us. We only use your information to process your order and communicate with you. We do not share your information with third parties except as necessary to fulfill your order. See further in the section "Privacy policy"

9. Liability
We are not liable for any direct, indirect, or consequential damages arising from the use of our products.
Our products are not toys!

10. Governing Law
These terms and conditions are governed by the laws of Lithuania. Any disputes will be resolved in the courts of Lithuania.

11. Contact Information
If you have any questions or concerns, please contact us.


Right of Withdrawal

1. Right of Withdrawal
You have the right to withdraw from your purchase within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you or a third party, other than the carrier, acquires physical possession of the goods.

2. Exercising the Right of Withdrawal
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by a clear statement.

Template Withdrawal Form:
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To ANTSPAUDUKAI

I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods ()/for the provision of the following service (*),

Ordered on ()/received on (),

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

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3. Effects of Withdrawal
If you withdraw from this contract, we shall reimburse you all payments received from you, including the costs of delivery (except the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us).

The reimbursement will be made without undue delay and no later than 14 days from the day we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees due to such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having returned the goods, whichever is the earliest.

4. Returning Goods
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods!

5. Exceptions to the Right of Withdrawal

The right of withdrawal does not apply to the following:

Custom-made or personalized items
Items that have been used or damaged
Digital downloads or services that have been fully delivered