All items are carefully wrapped and packaged well to protect your purchase.

During check out, marking an order as "Gift" means that no pricing info will be shown in the package. It does not mean the item is categorized as "Gift" under customs labels. However, Crystal Rock Star does not include a packing slip to save on paper. Please refer to your emailed order confirmation instead.

There is an option to add Gift Wrapping during checkout if you want a nicely wrapped order for gifting.

If you would like to send a Crystal Rock Star gift card for someone please visit this link: https://crystalrockstar.com/products/gift-card

Please take care in handling your crystals. Refunds not given due to dropping or rough handling after items are in your care.

Remove jewelry during intense physical activity, swimming, showering or washing dishes to preserve stone and metal quality.

For bracelet care, please roll off bracelets to maintain integrity instead of over stretching the bracelet.

Please check tracking and contact me if your package is lost.

In the case of damage, please provide photo evidence of both packaging and damaged goods. Products must be returned before a refund can be issued, this is according to insurance claim rules.

All delivery costs incurred are not eligible for refund.

To save paper, no printed receipt is included. Please refer to your online order info and emailed receipt.

By purchasing from the Crystal Rock Star Etsy shop or crystalrockstar.com, you agree to releasing any liability to Crystal Rock Star from any injuries, damages, negligence to your emotional, mental and/or physical health.

Shop products may have a metaphysical purpose and you are responsible for working with these tools accordingly. There is no guarantee to their intended outcome or the outcome of your spiritual, mental, emotional or physical health. I am not a doctor and do not offer medical advice. If you are in need of medical assistance, please consult your personal physician.

1) Ring resizing not offered. Please consult your local jeweler.
2) Pendants do not include a chain unless stated. See Chain section for availability.

Expect color variations in the crystals in real life compared to what is seen on screen due to computer monitor calibration. Photos are taken either outdoors under natural sunlight or indoors under LED lights.

Please see detailed photos and dimensions before ordering. Feel free to message me for any questions regarding any item before ordering.

All orders are packed in clean and sanitized conditions. Crystals are cleansed prior to packing and all jewelry in the shop are stored in antibacterial silver cloth pouches to ensure no oxidation and cleanliness.