Need your order by a certain date? We offer upgrades at the time of purchase. When checking out, please select your preferred upgrade under the shipping options… Don’t forget to factor in weekends and
Holidays.

Orders within the USA are shipped via USPS and have an
estimated delivery time of 2-5 business days, depending on your location. This does not include the time is takes for us to process your order and does not include weekends or holidays. The shipping times listed are “close” but not guaranteed, as a number of factors can slow down an order once it leaves our hands (such as weather, the holiday season, etc). For this reason, we are not responsible for the time in which a package travels once it has been accepted by USPS.

If your order has not arrived by the estimated delivery time, please feel free to let us know via private message. A number of factors can influence mail speeds (weather, holidays, etc), so we may ask that you wait an additional 7 days just in case your order is caught up at a sort facility. If after 7 days your order has not arrived, we will do everything we can to help.

If your address was not entered correctly at the time of purchase, your package may be marked as “Undeliverable” and will usually be shipped back to us. Once we receive your return order, we will
request an edited address to re-ship your order. In the event of a re-shipment due to an incorrect address, you are responsible for the additional shipping charges.

To track your shipped order, visit the tab labeled “Purchases and Reviews” within your Etsy account. Within this tab, you’ll find all of your existing orders, as well as your tracking. You can also copy and paste this into your browser: https://www.etsy.com/your/purchases?ref=hdr_user_menu

Due to the nature of our products, we cannot accept returns on personalized or custom orders. This includes all products with a date added on it. These orders cannot be resold, therefore, we ask that you please contact us with any questions before making a purchase.

We don’t goof often, but if we do, we will always take care of the issue for you. If for any reason your order is incorrect, please don’t hesitate to let us know within 3 days so that we can fix your order ASAP.

Need your order gift wrapped? We’ve got you covered! All of our orders come nicely packaged in a gift box, ready for gift giving.