Every stamp is custom made according to the text provided on the order notes. The requested information will be formatted with the font, casing and layout shown in the listing photos. If you would like any changes (i.e., different capitalization), please make special note of that on your order. We are always happy to adjust designs to create the stamp you have envisioned! Please note that if no other name/address is provided for the stamp, the shipping information will be used.

If you request a free proof on your order, it will be sent through the Etsy messaging system. Proofs are normally made within 24 hours (except on the weekends). We are more than happy to make changes to the layout, wording, or even switch to a different listing design option.

After delivery of the proof, you will have 2 business days to inform us of change requests. If we do not hear from you, we will proceed with your order as shown in the proof based on your order instructions and the purchased design. If you need more time to decide, please just let us know.

You can turn on email notifications in your Etsy account settings if you are concerned about missing the message.

The biggest factor that will change the look of your stamp is the paper being used. To test the imprint quality of your stamp, use it on plain printer paper.

Glossy, metallic, or coated papers: The ink sits on the surface of these papers and will take longer to dry. Too much pressure will make the ink smoosh out (very technical term) while you press down. For a cleaner imprint, apply less pressure.

Fibrous, textured or artisan paper: If the paper is looser weave, the ink will be able to bleed between the fibers. For a cleaner imprint, stamp a plain piece of paper a few times before stamping on your project paper. This will get some of the ink off the stamp and reduce the paper bleed.

While we have had a very positive relationship with USPS, every once in a while a package seems to be handled quite brutally. If your order arrives damaged, please simply send us a photo of the item and the packaging within 5 days of the tracking delivery date.