SIZING-

Find the right fit for your pup! Measure his or her neck's exact circumference with a soft tape measure to determine which size is appropriate. Please note that we have already factored in some extra room for comfort, so no need to add any spare inches to the length!

XS - 7-9"
S - 8-10"
M- 10-15"
L - 15-20"
XL - 20-25"


*Please let us know if you need a specialty size that is not listed.

CARE-

To keep your Crew LaLa accessories spic and span, all collars and leads are washable. We suggest hand washing in mild detergent and laying flat to dry. Do not machine wash. For added protection, apply **Scotchgard™ to your collar before use. To prevent your buckle from becoming overly scratched, we recommend refraining from attaching metal dog tags to your collar. Extend the life of your Crew LaLa products by alternating your favorite styles - after all, they are your dog's only true accessories!


**DISCLAIMER: Please do not use Scotchgard™ if your dog has any skin allergies.

EXCHANGE POLICY-

Due to the fact that each Crew LaLa product is custom made by hand to order, we do not accept returns. Please be sure you are ordering with our SIZE CHART in mind. If a collar or leash needs to be exchanged for a different size, there will be a $10 PRODUCTION CHARGE PER ITEM that must be remade. Merchandise should be returned in its original unused condition. The customer is responsible for paying shipping fees associated with exchanging an item.

Please mail all items to be exchanged to the following address:
Crew LaLa
1309 Ashely River Road
Charleston, SC 29407

An invoice will be sent to the customer with exchange/shipping charges & must be paid in full before the exchange will be added to the production schedule.

Thanks for your interest in our products!

Crew LaLa is excited to announce that we are now taking applications for wholesale accounts. If you are a dog boutique or specialty retailer and would like to know how to become a Crew LaLa wholesaler, please fill out the form here to request information about our premium handmade Bow Tie, Belle Bow & Everyday Dog Collars: https://www.crewlala.com/pages/wholesale-inquiries.

Once we receive your inquiry, we will contact you in 24-48 hours to find out how we can best meet your needs. If you are an existing wholesale customer and need to place an order with us, please call us at 843.882.5181 or email us at woof@crewlala.com. We look forward to speaking with you.