I happily do custom orders! Whether it's as simple as changing a stone in an already-existing design or starting completely from scratch, we can work together to create a one-of-a-kind piece that will be uniquely yours.

Important things to note about custom and personalized orders:
- Payment is required after the design is finalized and BEFORE I start building the piece.
- Because the item is created especially for you, custom and personalized pieces are not eligible for returns.
Thank you for understanding!

Measurements given for specific items are usually either in inches or centimeters, whatever is stated in the description.

All ring sizes stated are US measurements. There is a handy conversion chart at http://www.ringsizes.co/ that compares sizes internationally. Please make sure you are selecting the correct ring size when ordering. I can happily help you with converting sizes if needed.

To find your ring size(s): I recommend having your finger(s) professionally sized at a jewelry store, but if you are unable to do that, you can try a printable ring sizing tool like this one: https://www.lumeradiamonds.com/files/ring_sizer.pdf.

If you wish to change a necklace chain length or increase/decrease the size of a piece, please contact me.

Follow these tips to get the longest life out of your jewelry:

- Wear it often. The natural oils in your skin actually help prevent tarnish.
- Store it in an airtight jewelry box or bag; exposure to air will tarnish metals faster.
- Take it off to sleep, shower, swim, exercise, etc. Jewelry does not like water, and physical activity is a great way to break or lose your pieces.
- Apply make-up/perfume before jewelry. Chemicals can interact with metals and change their appearance. Keep this in mind for cleaning products and crazy science experiments, too.
- Watch for snags. Jewelry with wire prongs or sharp/pointy details can easily get caught on clothes, hair, etc. Treat it nicely.
- Inspect regularly. Something wrong? Contact me!

Your pieces will arrive in a gift box, ready for giving. I often put orders with multiple pieces in the same box to reduce waste. If you would like me to use separate boxes, gift wrap them, or add in a personalized note to the recipient, simply contact me and I will be happy to do so.

Your receipt will be emailed to you via Etsy after placing your order. If you want a printed receipt included in your package, please let me know.

Orders are sent in paper bubble mailers. The Etsy logo will appear on the postage label. *Please make sure your shipping address is updated and correct! I am NOT responsible for incorrect addresses.*

I try to use recycled materials for most of my packaging and encourage you to recycle what you can, thanks!

Many items in my shop are available for wholesale. Please feel free to check out my line sheet on Etsy Wholesale. If you are a buyer but are not signed up for Etsy Wholesale, contact me for a guest pass or more information. Thanks!

Payment plans are available for pieces that cost $100.00 or more. Please contact me for more details.

I ship worldwide! Please note that international orders take more time to reach their final destination. I cannot control the speed of the customs process, and it can vary with every order. Orders to all countries outside of the United States are shipped with USPS First Class International Mail. This includes tracking until it leaves the U.S., and occasionally tracking will pick up in the destination country as well (this is not always the case and not guaranteed).

**EU buyers, please note: Your package(s) may be subject to VAT rates set by your home country. I DO NOT control this and CANNOT avoid it. Whether you will need to pay a VAT to get your package and what that rate will be is NOT something I can predict. Thank you!

I accept returns or exchanges on all items except custom and personalized pieces. Please contact me right away if you need to initiate a return and be sure to send your item back promptly. Item(s) MUST be in original, unused condition to receive a refund. I will not process refund until the item is back in my possession and I have verified its condition. Buyer is responsible for return shipping costs and packaging. Only original item price is refunded; original shipping costs are not refunded. Thank you for understanding!