- We ship all of our orders using the 3rd party. The packages might come separately from different warehouses.

- We are not often ship to Hawaii, Alaska and US Territories addresses. For these addresses the shipping time seems to be taken longer than usual.

- All of the packages ship with tracking number.

- Once the package’s shipped out the tracking number will be updated.

- Return: Accepted before 14 days and receive a full refund (with the same condition). Buyer pays return shipping*

PLEASE NOTE: International orders may be subject to custom duties, import taxes, and other charges outside of the shipping cost you pay at the time of your order. These additional charges are your responsibility.


What is Sterling Silver?

Sterling silver is an alloy of silver containing 92.5% by weight of silver and 7.5% by weight of other metals (in this case is copper). The sterling silver standard has a minimum millesimal fineness of 925.


What is the difference between Half Hard and Dead Soft?

Half Hard and Dead Soft stands for hardness of the wire. Dead Soft is not too hard to bend. It is easy for bending, looping and flowing curves and spirals. This is good for wire wrapping. Half Hard is good for making sharp angles. This is good for making products where you want them to stay in shape for example ear wires, clasps, jump rings, necklace foundations, bracelet forms or even personalized wire name jewelry.


***BUY MORE AND SAVE

Pay less for a foot by buying longer lengths.