Most orders are dispatched within 1 business day.

⛄ Latest recommended Christmas posting dates ⛄
- Friday 4 December: Australia, New Zealand.
- Wednesday 9 December: Africa, Asia, Caribbean, Central and South America, Far and Middle East
- Thursday 10 December: Canada, Cyprus, Malta
- Friday 11 December: Greece, Eastern Europe (except Czech Republic, Poland and
Slovakia) and Turkey
- Saturday 12 December: Czech Republic, Finland, Italy, Poland, Sweden, USA
- Wednesday 16 December: Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
- Friday 18 December: Belgium, France, Ireland, Luxembourg
- Friday 18 December: 2nd Class and 2nd Class Signed For
- Monday 21 December: 1st Class and 1st Class Signed For and Royal Mail Tracked 48*
- Tuesday 22 December: Royal Mail Tracked 24*

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⛄ Christmas returns policy is now in action! ⛄

Everything purchased for a gift can be returned* or exchanged until 15th of January 2021.

*items can be returned in the same (new, unworn, and unwashed) condition to us and we'll get it all sorted out for you! ♡


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Estimated delivery times from dispatch:

★ UK - Royal Mail First Class Post - 1-2 business days - (might be longer due to current situation)
★ UK - Royal Mail Second Class Post - 2-3 business days - (might be over a week due to current situation)
★ USA/Rest of world - standard airmail - 4-16 business days - (might be significantly longer due to current situation)
★ Europe - standard airmail - 4-10 business days - (might be significantly longer due to current situation)

Most orders arrive promptly within these timeframes, but please remember that they are estimates and can vary depending on the postal service in your country.

International buyers, please note that you are responsible for any customs fees/taxes incurred.

☆ When you make a purchase or attempt to make a purchase at our shop, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We do not collect or have access to the payment information – it is processed by Etsy.

☆How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfil any orders placed at our shop (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

☆Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.
For the use of the electronic data, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device please refer to the Etsy’s Privacy Policies.

☆Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order at our shop), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

☆Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

☆Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

☆Contact Us

For more information about our privacy practices or if you have questions, please contact us by using Etsy’s convos, e-mail at info@strandclothing.co.uk or by mail using the details provided below:

PO Box 6507, RUGBY, Warwickshire, CV21 9QD, United Kingdom

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