I ship all over the world with Royal Mail. As standard i don't track packages, as its very expensive in relation to the cost of most of my items, but if you would like your package tracked please chose from the drop down menu at the checkout.

Your order will be ready to ship in 1-2 business days after payment.

If for some reason your package is returned to me because it was unclaimed or I was given the wrong address, I can either re-send the package (for an additional shipping fee) or give you a refund (minus shipping fees) - Refund not available with custom items.

Please make sure to enter your correct shipping address for purchases. If the Etsy and the Paypal address is different, I will first contact you to find out the correct one. If I don't get an answer after 3 days, I will ship to the Paypal address.

SHIPPING TIMES:
While packages generally arrive MUCH sooner, I allow the post office up to 1 week for UK delivery & up to 4-5 weeks for International delivery before resending/refunding for non delivery.

Thank you for your understanding! The postal service is a fickle being.

Please remember that shipping around any holiday can be very unpredictable and Shipping Upgrades are recommended to ensure faster delivery times!

****Christmas posting dates are as follows:****
Purchases made after this time may not get to you before Christmas!
Cut off for Australia New Zealand: 26th November
Cut off for international orders (USA, Canada etc...): 30th November
Cut off European Orders: 2nd December
Cut off UK Orders: 20th December

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IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees
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Thank you and please feel free to contact me if you have any queries

Lauren