Our current processing time is 5-7 business days and applies to blank and customized orders since we process ALL orders in the order they are received. Orders of more than 10 sets may require additional processing time.
If you need your items in a hurry, please purchase a rush order listing here:
https://www.etsy.com/listing/209202612/
***Note: Business days are M-F and major holidays.

Logos must be submitted in print quality.

We do everything we can on our end to ensure prints are clear and not fuzzy or grainy. It is your responsibility to ensure that we receive the best quality image file to work with.

If you're not sure if your logo will work for the item(s) you'd like, feel free to contact us and we'll be happy to test it for you!

A digital proof is a screenshot of your template, not a printed sample. All new products or orders receive a proof via email if the customization form provided after purchase is completed.

We are NOT responsible for any delays resulting from a slow approval time for proofs.

If we do not receive a reply to a proof within 48 hours, we will will proceed with the order or extend the processing time.

We save your template design and image files for up to 1 year from your last order! This ensures that re-orders of the same product will be possible.
We may have to change papers due to discontinuations at the paper mill. IF this happens, we will need you to select a new paper color.

Please consider that cutting machines can accurately cut within a 1-3mm tolerance. We personally use a 2mm minimum tolerance for design alignment. For this reason, we do NOT recommend printing borders or lines around the edges of your items. A line or border around your design can make the print look misaligned even if there's only a 0.5mm difference. Please consider this when creating the designs for your items!

We are not responsible for, nor can we prevent delays with the USPS. We ship all items within their scheduled times, but free shipping (first class) can take 3-5 days if there are no delays.