Ceremony program shown is size 4.25x11" and is printed front and back on your choice of premium thick cardstock. Ink Colors, fonts, layout are completely customizable. Other beautiful script and non script fonts to choose from when customizing.

Programs are professionally printed on a digital color press laser printed on your choice of cardstock (white shimmer, ivory shimmer, white matte or cream matte).

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CARDSTOCKS
White Shimmer | 110 lb
Ivory Shimmer | 110 lb
White Matte | 110 lb
Cream Matte | 110 lb

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S A M P L E

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To order a sample, please choose "SAMPLE" from the drop-down menu and select cardstock choice you would like. Samples ship in 1-2 business days. Standard come as shown and ship via USPS first class mail.


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O R D E R

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To place an order, please select the quantity and cardstock choice from the drop down menus. Please list your wording, ink color, fonts choice(s) and date you need your order by in the box above the "add to cart" button.

SUBMIT COLOR/WORDING
Please submit the following information in the box above the "add to cart" button.
• Ink Colors and Font Choices, if different than pictures
• Wording
• Date needed by

DIGITAL PROOFS
Please allow up to 2 business days for first digital proof. Each order includes (3) complimentary proofs. Additional proofs are +$5, if needed.


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T U R N A R O U N D

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STANDARD | 2-3 business days, once approved. Ship date will be adjusted if approval takes more than 2-3 days.

*Orders are typically delivered in 1 week from the date your design is approved. Express shipping options are available at checkout.


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S H I P P I N G

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Shipping is calculated into the pricing in the drop-down menu. Standard shipping includes USPS Priority Mail (2-3 days) for domestic orders. Tracking and insurance is also included.

RUSH ORDERS (available at checkout)
• Choose shipping speed "RUSH 1-2 DAY SHIPPING". Your order will ship via rush shipping which is 1-2 days and includes tracking. Not guaranteed overnight.

IMPORTANT
Please be sure your shipping address is correct while checking out. If you need to change your address, please convo me within 1 business day. Red Heart Paper is not responsible for non-deliverable packages with incorrect shipping information. If your order is returned to me, you will need to pay additional shipping costs to have the order reshipped. Custom made orders are non-refundable even if address is incorrect or not delivered on time.

DAMAGED OR LOST PACKAGES
Although it is very rare, in case of lost or damaged packages during shipment, please notify me immediately and I will send you the proof of insurance for the package along with the shipping receipt. It is the buyer's responsibility to file a claim through the USPS. For more information about filing a claim, please visit https://www.usps.com/help/claims.htm


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RETURNS / REFUNDS

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Please check your printed stationery upon delivery. If your printed stationery does not match your approved proof, please contact me immediately and I will reprint the affected pieces free of charge. Shipping of the reprinted order will be the same as the original shipping method unless customer wants to upgrade shipping method. If rush shipping is needed the buyer is responsible for additional shipping costs.

Please note that I cannot accept returns or process refunds due to errors on approved proofs, regardless of where the error originated. While I do my best to call attention to any errors I may see during the proofing process, final proof approval is ultimately the responsibility of the client.


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WWW.REDHEARTPAPER.COM

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✉ Feel free to contact me via Etsy convo or jenn [!at] redheartpaper.com with any questions!

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