All orders are sent from the UK

-OVERSEAS SHIPPING OPTIONS -

Option 1 - Royal Mail International Standard Service ~

Standard International shipping doesn't have tracking but is generally a good reliable shipping option as it is rare to experiance any problems with this service other than it can occasionally suffer from delays and orders may take longer than the estimated time to arrive (please note delays are more common and longer at the moment due to the virus)

In the rare event your parcel doesn't arrive please contact me after 25* working days from dispatch date (* please note I have increased this to 35 working days at the moment due to the virus) after this date I can either refund your order for you (not including shipping costs) or send you a replacement order using an upgraded tracked service.

Please note you will be charged an additional shipping fee for replacement orders. (I will work this out from the cost of sending the replacement order on a tracked service minus the postage you have already paid)

Option 2- Royal Mail International Tracked & Signed

A fully tracked service, it's very rare to have any problems with this service but it still can suffer delays especially at busy times such as Christmas.

Please use the tracking link on your order to follow your parcels progress, please don't hesitate to contact me if you have any problems with the tracking

*** IMPORTANT NOTICE ABOUT OVERSEAS ORDERS ***

PLEASE ALLOW PLENTY OF TIME FOR OVERSEAS ORDERS TO ARRIVE AS THE INTERNATIONAL SHIPPING CAN OCCASIONALLY TAKE LONGER THAN THE ESTIMATED 6 -9 WORKING DAYS
Orders sent outside of the UK usually arrive within 5 to 10 working days from posting but due to the nature of international shipping there can on rare occasions be longer delays, especially at busy such as Christmas.

***ORDERS TO THE US CAN OCCASIONALLY TAKE UP TO 4 WEEKS TO ARRIVE***

***ORDERS TO CANADA CAN OCCASIONALLY TAKE UP TO 6 WEEKS TO ARRIVE***

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UK SHIPPING -
I send most items by Royal Mail 1st class post and they should arrive within 2 - 3 days from posting.
Please contact me if your order has still not arrived within 7 days of receiving the dispatched notification.

Some of my items are sent by 2nd class mail to keep the shipping cost down (there is an option at checkout to upgrade to 1st class post on these items if needed)

Additional Shipping info-

Please check each item for my processing times before ordering as this can change from time to time depending on how busy I am and whether the order is ready to ship or needs to be made up for you, I try to get orders dispatched as soon as possible but as a lot of my orders are handmade at busy times there can be delays, I always try to reflect this in my processing times.

Most original artwork will be sent by either Parcelforce48, DPD courier service or Hermes signed and tracked depending on location, small original art pieces will be sent by Royal mail signed for.

World-wide orders should arrive within 5-20 days. Orders to countries in South America can take up to 28 working days to arrive. Unfortunately, during busy holiday seasons or extreme weather events there may be postal delays.

Please be aware that some orders may be delayed at Customs and some overseas orders can incur a customs charge which unfortunately I can't cover for you.

*Working days are counted as Monday to Friday and do not include weekends

Please note some of my handmade items natural variations can occur from product to product differing slightly from the listing photos in some cases (that's the beauty of handmade!) Of course if your not happy for any reason just let me know :)

The colours of the prints can differ slightly in real life depending on your computer screen settings, I quality check every item before I post but please email me if your not happy about anything once you have received your item and I will be happy to discuss with you