We will ship to your Etsy address. If you would like your order to be shipped to a different address, please just specify the correct address in the “message to seller” box at time of checkout.

We will send your parcel within 3 days business day after purchase. We will contact you for mail once we’ve send your order.

I ship from France via "La Poste" French postal service with a tracking number or which requires signature upon delivery.
The possible delays do not entitle the buyer to claim damages. 


[ [ Lost package ] ]
All order are sent with a Tracking Number parcels are rarely lost on the road.
It might take a longer time if it is held at the customs. Your patience is appreciated while waiting for the package. You should always contact your local post office to check on any attempted delivery.

You may contact me for investigation and I will submit your case to the post offices for inquiry. As these are cross boarder investigation, The time for inquiry may take 2 - 3 months for the post offices to come to consensus on the resolution (lost/compensation). As I am not accountable for lost package, any compensation is determined by the post offices and any refund/re-delivery will be made only upon confirmation from the post offices.

Also, I can't be held for responsable for not receiving when the tracking shows "Delivered".
Shipping process can be shown in (Etsy, French postal service and your country's post service web - Shipping tracking. )
You may contact your mailman, neighbor or family members to see if they hold the package for you.
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Delivery times after the shipment

France - 2 to 3 business days
Europe - 3 to 8 business days
US - 5 to 9 business days
everywhere else - 5 to 15 business days

[ Outside of France ]

Please note that buyers are responsible for any and all duties and customs charges that may be incurred.

►PLEASE NOTE : Due to circumstances such as customs, weather conditions, holidays, etc... some orders shipped overseas may take more days to arrive.
- If this is beyond the delivery dates above, verified with tracking numbers that I sent in Etsy Shipping Notifications.

**The possible delays do not entitle the buyer to claim damages. 



►PLEASE NOTE : With or without pillow insert for cushion

The cause by eco tax for shipping of large parquet I send just some countries in Europe.
Thank you for understanding.