How to return an Item ?

Need to exchange something? It is not a problem! We accept exchanges for any reason within 15 days of delivery. Buyers are responsible for return shipping costs. Please note that only items with a security label in their original unworn and unwashed condition can be returned. We will refund you in the form of a store credit within 5b/days of receiving the item back if you do not wish to exchange for the same item but wish to exchange for a different garment. All shipping charges, including return shipping, are non-refundable. Free shipping applies only to the first exchange (from us to the customer). For any further exchange, shipping both ways is paid by the customer. Clothing on sale over 30% and size +4XL are NOT returnable.

Can I exchange an item ?

Please follow the instructions into return form and send the garment back to me. Once I receive it i will send you a new item which you want. You can exchange it for the same product in a different size or for store credit and you can buy something else. All shipping charges, including the return shipping, are non-refundable. Custom order cannot be exchanged. address for European clients This is the return address: EUG FASHION Ltd. bul. Rojen 25 k.v. Svoboda City SOFIA, P.C. 1220 BULGARIA Address for US clients Mikaela Georgieva REF EUG FASHION 12 Landmark Way Eastampton NJ 08060 USA

How do I track my order ?

Once your order has been dispatched, we will update your order with the tracking number of your package. if you have any difficulty please contact us at: support@eugfashion.com

Will I have to pay customs and duties?

Although Etsy’s system shows that buyers are responsible for customs, in our store all customs and duties are paid by us, the seller. Customers never pay additional fees beyond the checkout price.

I am willing to take on small Wholesale orders. Please convo me for more information. Please note that because of the handmade nature of the garments, wholesale orders will generally take longer to process.

How long will it take to receive my order?

Your order will be made, wrapped, and sent from Europe. Our standard shipping times vary based on the items included in your order, shipping location, and shipping method selected. Order processing times will also vary by item and availability, and an estimated timeframe will be displayed during checkout. All orders to the US and Canada ship via UPS Express. Any other package with a total weight of over 4.4 lbs (2 kg) will be automatically upgraded to UPS Express at no additional charge. Express shipping upgrades are also available for purchase at checkout. Please review our shipping policy for more detailed information

What size should I order?

You'll find a size chart in the image section of each listing. We always suggest that customers follow the directions on the chart to compare their measurements with those shown for the best size recommendation. The measurements on our garment and footwear size charts correspond to approx. recommended body measurements in order to provide size advice across item type, rather than the measurements of the item itself. You can find more information specific to the item you're viewing—length measurements, heights and sizes of the models shown, fabric details, and more—in the item’s description for reference. Please contact us prior to ordering with questions!

How to determine my size ?

Taking your Body measurements : BUST Wrap a soft tape measure around your bust. It should wrap around the fullest part of your bust. The tape should be straight and parallel with the floor. WAIST Wrap the tape measure around your natural waist. Keep it parallel to the floor. Do not hold your breath or suck your stomach in. Hold your body erect in a comfortable standing position to get an accurate measurement. Be sure you don't draw it too tight. HIPS Wrap the tape measure around the fullest part of your hips and buttocks. This is usually located 7 to 9 inches below your natural waist. Keep the tape measure parallel to the floor. INSEAM Measure the length of the inner leg, from the top of the thigh to the ankle.

SIZE CHART ( based on body measurements )

XS (US 2, UK 6) Bust: around 33.5” / 85 cm Waist: around 26” / 66 cm Hips: around 36” / 91 cm Height: 5'3" / 160 cm S (US 6, UK 10) Bust: around 35.5” / 90 cm Waist: around 28”/ 71 cm Hips: around 38”/ 97 cm Height: 5'5" / 165 cm M (US 10, UK 14) Bust: around 37.5” / 95 cm Waist: around 30”/ 76 cm Hips: around 40”/ 102 cm Height: 5'6" / 165-167 cm L (US 14, UK 18) Bust: around 40.5”/ 103 cm Waist: around 33”/ 84 cm Hips: around 43”/ 109 cm Height: 5'7" / 168 -170 cm XL (US 18, UK 22) Bust: around 43.5”/ 110cm Waist: around 36”/ 91cm Hips: hips around 46”/ 117cm Height: 5'7" / 168-170 cm 2XL (US 20, UK 24) Bust : around 45 1/2 " / 116 cm waist : around 38" / 97 cm hips : around 48 1/2 " / 123 cm Height: 5'7" / 168-170 cm

SIZE CHART 3XL - 8XL ( based on body measurements )

3XL (US 22, UK 26) Bust : around 48” / 122 cm Waist : around 40.9” /104 cm Hips : around 50.4” / 128 cm Height: 5.7" / 168-170 cm SIZE 4XL (US 26/28, UK 28) bust : around 50 1/3 " / 128 cm waist : around 43" / 109 cm hips : around 53" / 135 cm Height 5'7" / 168 - 170 cm SIZE 5XL (US 28/30, UK 30) bust : around 52 2/3 " / 134 cm waist : around 45 1/3" / 115 cm hips : around 55.6" / 141 cm Height: 5'7" / 168 - 170 cm SIZE 6XL (US 30, UK 32) bust : 55.9" / 142 cm waist : 48.8 " / 124 cm hips : 59" / 150 cm Height: 5'7" 173 cm SIZE 7XL (US 32, UK 34) bust : 56" / 150 cm waist : 50.4" / 128 cm hips : 62" / 158 cm Height: 5'8" / 168 - 175 cm SIZE 8XL (US 34, UK 36) bust : 62" / 158 cm waist : 52" / 132 Hips:

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Price:$149.00

Grey Maxi Turtleneck Dress, Kaftan Plus Size Dress Valensia

Name: Grey Maxi Turtleneck Dress, Kaftan Plus Size Dress Valensia
Brand: EUGfashion
SKU: 247606243
Price: 149.00 USD
Availability: InStock
Rating: 4.9 (27 reviews)

EUGfashion

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Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Highlights

Designed by EUGfashion
Materials: Cotton viscous

Hijab Dress, Maxi Dress, Turtleneck Dress, Kaftan Dress, Goth Dress, Plus Size Clothing, Grey Dress, Cocktail Dress, Long Dress, Boho Dress

EUG Fashion offers handcrafted contemporary womenswear where fashion and freedom collide.
This Gorgeous Dress will become a must-have in your wardrobe.

SIZE & FIT:
•Our Model is 5′6″ / 175 cm and wears size M.
•Available Sizes: form XS up to 8XL
•This product could be customized according to your measurements.
•Please leave your requirements in the checkout.

CARE
Dry Cleaning
Machine Wash 30°C
Hand Wash with warm water
Medium hot iron

Time to ship & DELIVERY :
Your piece will be ready to ship in 5-6 biz days upon placing your order.
UPS Express Worldwide - 3-4 days delivery time

Explore the rest of my collection here:

https://www.etsy.com/shop/EUGfashion

For any personal questions or business queries, please do not hesitate to contact us.

Thank you for choosing EUG FASHION: Handcrafted Contemporary Women-Wear

XOXO,
Geri

Order today to get by Oct 13-19
Exchanges accepted within 14 days
Heads up: this item may be subject to tariffs, duties, or import fees post purchase.
Cost to ship: $18.00
Ships from: Bulgaria

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