I ship MONDAYS & THURSDAYS. All items are gift wrapped in tissue paper, organza bag, personalised envelope and send inside a bubble wrap and extra taped envelope. Please opt for tracked & signed shipping so you always know where your parcel is.

Orders to the US take approx. 10-14 working days, i.e. 2 weeks.
Orders to Canada take approx. 3-5 weeks.
Orders to Europe take approx. 5 working days.
Orders within the UK are send out Royal Mail First Class.

I will mark your item as shipped on the actual posting day.

International orders without shipping upgrade can not be tracked.
Shipping times are approximate and average times have been taken from hundreds of orders. However your parcel might be faster or slower.

Please purchase a shipping upgrade - tracked and signed for - so you can see at any given time where your parcel is. It may be held in customs ( that's normal!) before it continues its way to you.

Shipping times are approximate times, taken as an average from hundreds of parcels. Sometimes a parcel reaches the US within 1 week, other times it can take up to 4 weeks - but the average is 10-14 working days. Keep in mind that CHRISTMAS is a very busy time for post and parcels may take longer to arrive.

If you have ordered something for a particular day (Birthday/Christmas/Anniversary etc.) I recommend to opt for the tracked and signed shipping option for piece of mind.

Should you have any questions or are unhappy with a design you have received from me, please contact me.

If you have received your item and are not happy for one reason or the other, please contact me. I take great pride in all my sea glass creations and hopefully you will love each and everyone of them as much as I did when designing them. Should an item not arrive after the approx postage time, please contact me - I am sure we can work something out. Be it a replacement or refund.

EXEMPT: Earrings, ear cuffs and studs are exempt from returns for hygienic reasons. Refunds will only be given on items that have not been worn. The buyer is responsible to return the item, shipping costs will not be shipping costs will not be refunded.

Special requests / WEDDINGs

Should you have requests for bridal jewellery (all white) or for more than one piece, ie bridesmaids and bride necklaces, bracelets, earrings etc I will give a small discount that will need to be discussed prior to the order being placed.

Larger orders might take between two-three weeks to complete, depending upon the quantity of items needed.

In general custom requests take approx 1-2 weeks to complete.

Orders will be send out Mo or Thu.

WHOLESALE/ DISCOUNTS
Enquire at tiliabythesea@gmail.com

I only use sea glass with a 100% frosted surface. You will not find shiny areas, unless it is a very rare colour like turquoise or a large piece of blue for example, where pieces with less frosting get considered - this will be mentioned in the description.

Sea glass that is very rounded and has developed a good frosting is approx 80-100 years old. Shells used are also found at the beach and are sourced when they are not alive.

Most of my sea glass is collected in the Kingdom of Fife. Each piece of jewellery is made in my small studio in Cupar by myself.

Within the description I note where the sea glass is from.

If you would like the sea glass colours to be a little bit more vibrant, you can rub a tiny dash of unscented oil on the surface or even just touch the sea glass.

Wearing sea glass on your skin will add a more satin finish, as the oils from the skin get absorbed by the glass. The frosting is still there, and be brought back by gently washing the sea glass.

Silver plated and/or glued (i.e. nest)
The glue I use is a jewellery grade adhesive, slightly elastic and waterproof, but I do not recommend any items being worn in the shower or pool. To clean, please use jewellery silver cleaning cloths or warm water and soap. Gently wash the item in your hands. Do not use other cleaners, it may damage the glass and change the appearance of the piece.

Sterling silver
Please only use anti tarnishing cloths. Do not use dipping solutions or harsh cleaners, as this might damage the sea glass. Please keep your jewelry in air tight zip-loc bags when not wearing as this will slow the tarnishing process.
Always keep in mind that you now own a piece of sea glass jewellery, handle with care, it's glass after all!

TiliabytheSea is a one woman venture. I (Nicole) will personally pack each item.

Each piece of jewellery will be wrapped in tissue paper, held inside an organza bag with a business card and then placed in a personalised envelope with a Thank you note to you or your gift recipient - then the envelope gets placed inside a bubble wrap envelope, with extra tape.

You can leave a gift message that I will hand write on the envelope.

Questions?

Message me with any questions you might have regarding a piece of jewellery you see. More photos, info where the sea glass is from, sizes etc. - just get in touch!

I love the earrings in the jewelry set - can I just buy the earrings?

Please message me - usually yes, if it is a Seaham set and pairing is difficult maybe not - but it's always worth asking.

Please check my last recommended posting dates for CHRISTMAS nearer the time in the shop announcement - I will post after the recommended cut off date, but can not guarantee that the parcel will reach you in time. Shipping times are approximate.

WHOLESALE
Get in touch to discuss options tiliabythesea@gmail.com - No sale or return accepted

*** CHRISTMAS *** Please order as early as possible! Last recommended shipping dates will be announced closer to the time. PLEASE OPT FOR TRACKED SHIPPING UPGRADE (WORLDWIDE) AND SIGNED FOR (UK) DURING THE BUSIEST TIME OF THE YEAR. I highly recommend to purchase a guaranteed next day by 1pm delivery upgrade. Thank you for being patient during the busiest time of the year!
Welcome to TiliabytheSea... During busy times like Christmas I highly recommend to order as early as possible to avoid disappointment!