Norwegian Fjord horse necklace - Vintage Norway 1 Krone coin - Nordic jewellery

UK legislation applies to this shop and transactions.
This shop displays goods which are advertised for sale and gives information about them. By advertising goods we are inviting you to place an order. If you place an order, we are not obliged to accept that order and the contract between us will only be formed if and when we accept your order. Our acceptance of your order and the formation of a binding contract between you and us will take place when we dispatch the goods to you. Up until this point, there will be no contract in place between you and us, which means that neither you nor we will have any rights against or obligations towards the other, until the order is dispatched.

Delivery
See item details for estimated arrival times.

Payment options
Secure options are listed at cart.
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns
If you change your mind and wish to return your order, that's fine*. Please convo me on Etsy within 30 days of receipt of your order. You may open items, but please don't use/wear them. I will refund the cost of your order, (excluding the return shipping costs) within 14 days of receiving your return. *excluding items which are specifically customised and made-to-order.
If your order arrived faulty/damaged, your return shipping costs will also be refunded (photographic proof may be required of the fault or damage as well as your shipping costs).

For international returns from outside the UK please mark the parcel RETURNED GOODS. You will need to attach a completed CN22 form. We cannot refund import duties or taxes paid by you for receipt of the goods into your country, you will need to do that yourself, please keep copies of all paperwork and proof of posting of returned goods to support your application for refunds of import duties and taxes.

If returning goods, please acquire proof of postage and appropriate insurance cover as no refund will be issued if items are lost/damaged during return transit. Returns received by me later than 3 months after delivery will not be refunded.

Health & Safety
For safety reasons, Ice Maidens products are not suitable for young children (choking hazard, small parts, non-stretch chains/cords).

EU/Eire customers
Since Brexit, there have been changes to customs and importation regulations between some EU countries and the UK. In order to avoid disappointment, I have had to make the hard decision to stop accepting orders from continental Europe. Please accept my apologies.

Fine Silver items weighing under 7.78g are not required to be hallmarked in the UK. In the interests of affordability, I don't hallmark my fine silver items, as they're below the weight limit. As hallmarking regulations in Eire require all items of precious metal to carry a hallmark, regrettably, I'm unable to supply my Fine silver Wax seal pendants to Ireland at this time.

Cancellations are accepted.
Request a cancellation: within 1 hour of purchase

Cancellation Form
UK law requires that I provide, before order, a form for you to cancel your order. Please print and use this form if you really want to, but it is not necessary for you to use it. The form can be copied from below, or downloaded here: http://extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf

To
Ice Maidens
44 Cheverton Road
London
N19 4AZ
UK
e-mail: Gladrags55[at}outlook.com

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods:
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Ordered on [*]/received on [*],
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Name of consumer(s),
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Address of consumer(s),
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Signature of consumer(s) (only if this form is notified on paper),
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Date
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[*] Delete as appropriate.