The most important things to remember about leather is not to get it soiled, soaked, or let it dry out. So don't dirty it, wet it or leave it in the sun.

The most common mistake people make when taking care of leather is using too much conditioner. Leather comes with surfactants (protection) from the tannery. EBB & FLOW products are all very well protected when new. If you apply too much leather chemicals or you apply them too often, you may strip off the protection the tannery applied.

To keep your piece soft, supple and preserve the matte finish, wipe it down with a damp cloth whenever you think it needs freshening up. Wiping the leather with a damp cloth will pick up any loose dirt particles on the surface.

I do my best to give accurate measurements for my cases, wallets and bags but as my products are handmade, all measurements are approximate. If you have a specific requirement such as fitting a laptop in a bag or trying to fit a phone in a case, please contact me so I can double check measurements and advise you.

We sell our products wholesale and are always looking for stockists. Please get in touch by emailing us contact@ebbandflowleather for a wholesale pricelist.

Currently, I am not able to take custom orders. However, if you have a specific question or request on a item, please contact me and I will do my best to help.

For gifts:
At no extra charge
- We will be more than happy to wrap your gift in wrapping paper.
- PLUS, well add all the trimmings AND a personal loving message from you.
- We'll even send it to your love one - from you

Just email us with a clear set of instructions and we will happily obliged.

For Australian orders your item will take 3-6 business days. For International orders it can take up to 3 weeks if deliveries are delayed. As a guide UK and German orders take 10 business days, USA orders take 12 business days, Canadian orders take 14 business days.

We also offer express shipping for local and international orders where Australian orders can take 2 - 3 business days and International orders can take 5 - 7 business days.

If you are at all not sure if you will receive or order before you need it. Please contact me and I can help you.