I’ll be happy to help! If you need an item by a specific date, please message me first to check availability and I will do my best to accommodate your needs.

Every ByYaeli Designs piece comes in a beautiful signature gift box!
If your order is a gift and you would like for it to be mailed directly to your loved one, please let me know and I will be sure not to include the invoice with the shipment.
If you would like to include a personalized greeting note with your gift order, please let me know :)

★Standard shipping - delivered within 6-31 business days.

★US Expedited shipping Upgrade - delivered within 2-4 business days; includes tracking number.

★International Expedited shipping Upgrade - Not available for all countries! - delivered within 6-14 business days; includes tracking number.


Available ONLY for the following countries:

Australia, Austria, Italy, Ireland, Belgium, Brazil, United Kingdom, Germany, Denmark, Netherlands, Hong Kong, Taiwan, Greece, Japan, Norway, Spain, Poland, Portugal, Finland, France, South Korea, Canada, Russia, Sweden, Switzerland, Thailand

★US & International DHL Express - 1-7 business days + tracking number - Please add your phone number to the order.

Shipping upgrades are available at checkout.

To maintain the beauty of your ByYaeli jewelry, salt water, chlorine (swimming pools), cosmetics such as perfumes and creams, as well as all heavy detergents and cleaning agents should be avoided.

Gold-filled is an actual layer of gold that is bonded by pressure to another metal. It does not flake off, rub off, or change in color.
Almost anyone who is prone to allergic reactions in jewelry and wears gold can wear gold-filled jewelry worry free!

You may be able to pay with a card via PayPal without a PayPal account. Here’s how:
1.) Click ‘Check out’ with PayPal and you’ll be redirected to PayPal.
Instead of choosing to pay with your PayPal account, select ‘Pay with
Debit or Credit Card.’
2.) You'll be prompted to fill in your billing and credit card information.
3.) Enter your email address so PayPal can send you a receipt.
4.) Click Continue to return to Etsy. Your payment isn't sent until you
click ‘Submit’ order on Etsy.

Note: PayPal places restrictions on how often you can use their Guest Checkout feature. If you run into any trouble or have any questions about PayPal's Guest Checkout, please contact PayPal directly.

I’m glad you asked! I feel humbled that my unique designs and handmade quality pieces have been loved and made popular all over the world! Unfortunately, this has also led to counterfeit products becoming available online that use my exact photos. To ensure you are always buying an original nickel-free genuine gold or silver plated ByYaeli piece that was handcrafted with love and care, please follow the guidelines below:
★Always purchase directly from my ByYaeli Shop.
★Make sure the photos of the byYaeli pieces you are seeing include the ByYaeli logo.

★ The counterfeit product is colored with gold or silver paint, rather than being plated with genuine gold or silver.

★The counterfeit item is 2-3mm thick, while original ByYaeli pieces are delicate 0.6-0.8mm thick.

★The counterfeit item is shiny, whereas original byYaeli pieces have a matte satin quality finish.

★ByYaeli original pieces are all handcrafted from brass and are cut by hand using advanced technology, skill, and love, which allow for a delicate smooth and precise finish of the design. Counterfeit products are made through the use of casting with cheap metals which result in sloppy outlines.

★The counterfeit pendants can only be worn on one side as the other side has a rough texture on the back.

Please note that a package sent by ‘DHL Post’ that is not claimed will return to sender after a few days. You will be required to pay a $10 fee for the return of the shipment.

I am a Jewish artist who designs and creates my jewelry in my studios in Israel and New York. All products are made according to customer's request after order and will be shipped directly from New York to shorten delivery times, via USPS unless you have chosen a different shipping method.

Returns & exchanges:
Returns are accepted only after correspondence and agreement with ByYaeli.
The product must be shipped to Israel for return, repair or replacement.

Returns & exchanges Address:
Yael Donenfeld
Hanotea 9
Tel mond 4060000
Israel

Refund will be transferred only after the product is returned