According to the rules of the store intimate items are non-refundable. Carefully select your size before ordering.
The rules describe possible solutions to your question.
You can write a personal consultation by writing loveknittings [at!] gmail.com

It is the customers responsibility to provide the right shipping address during check out. We are not responsible to refund, replace or track down any package shipped to a wrong address provided by customer. If a package is returned to us the customer is responsible to pay any new shipping charges.

You can make changes to the order within 12 hours from the time of registration

We go out of our way and do our best for customers but please double check the address to ensure your package will arrive safely.

Thank you

We support the possibility of rapid delivery courier service UPS worldwide.
For yet the service is somewhat greater than the cost of standard shipping Airmail - you have to pay for speed.
If you choose expedited shipping, additional personal information to process it.
Be sure to need a full and true test filling of the name and surname of the recipient, address and mobile phone.

Expedited Shipping may be purchased at this link.

https://www.etsy.com/listing/242268143/quick-delivery

Your parcel will be delivered within 7 days after manufacture.

Sending can come back for the following reasons:
- Set the destination address incorrectly
- The recipient was not in place, and it is not applied to the postal service
- The recipient does not pay customs fees (relevant for EU countries)

My customers are notified if their parcel returned back to my.

After receiving the package I can do the following actions:
- Package can be sent again upon payment of the cost of delivery.
- Order on the request of the buyer may be canceled.
If you cancel an order the customer can count on a partial refund:
- Money mail delivery will not be returned - the parcel was sent
- All articles are copyrighted and are hand-made to order, so the buyer, you can get back - 80% of the product cost.

If you want to be able to guarantee the tracking of the parcel, choose the appropriate delivery method. Countries and options for delivery, please see the link: https://goo.gl/Ja3zbu

If you choose the standard delivery and in your country does not support the tracking of the parcel for this type of shipment - the parcel will be considered delivered within 30 days from the date of passage of the customs of Ukraine.

We are working to make your orders as quickly as possible.
All products are made by hand - this requires a certain amount of time.
The delivery time is summed up, except for items from the section - Ready for Ship