For orders in the UK shipping takes 1-3 business days depending on the shipping options taken at checkout. for Orders outside the UK we ship with Royal Mail International Standard Parcel Post, this has a delivery aim of 7-14 business days but is an economy untracked service so this is just an estimate and on rare occasions delivery can take longer than this.

If you order has arrived damaged then please make sure to immediately take a photo of both the packaging and the damaged item. We need both of these images in order to submit a claim for damaged items in the post. If the packaging is clearly damaged upon delivery, if possible please sign for the item as damaged with the courier.

Once we have this information to be able to make a claim we will be able to dispatch a replacement item out to you free of charge.

For all UK orders, the postal company Royal Mail will treat a package as lost after the 13th Business day after the date of shipping.

For ALL international orders, the postal company Royal Mail will treat a package as lost in the mail 40 days after the date of shipping.


If this date has passed then please let us know and we will then be able to log this with the postal company and either replace or refund your order as required.

For courier shipments please contact us for further assistance.