Return policies - Return Goods Authorization number and time frame requirements

You must request a return and we will issue you an RGA number. Without an approved RGA, we won't issue credit. All custom orders and Rushed orders are non returnable. All other items are made to order and subject to a 30% restock fee for resalable products. Many Items can't be refunded. Ask if you don't know. Additionally, you won't be refunded the outbound shipping charges that I absorbed in the transaction, as well as the return shipping to my shop. You should use a new shipping carton. Attempting to use the original carton may lead to damages. We can't refund you on damaged products. The returned package should not have a signature requirement.

All of our products are made to order. Cancellations will not be accepted after the items are in production status, which is one day after your order is placed. If you have a pressing issue, please convo us. If we not too far into the production process, we might be able to cancel your order with a 30% cancellation fee.

Shipping location limitations & Signature Requirements

We ship within the lower 48 United States, which our internal shipping rates are based on. For orders from Alaska, Hawaii and APO's, we will contact you at the time of shipping, if our shipping cost will not cover the cost of shipping to those remote locations. If you feel that your order needs a signature during the delivery, please add a Note to Seller with your order with those instructions. It will increase the cost of shipping to you, but some of our customers feel that it's important for their physical location. Shipments that are damaged are not my shops issue. They are the carriers fault and the claims will be handled by UPS or USPS. If your item is damaged, please keep the shipping carton. I will help with the settlement.

Wood dimensions vary within the lumber industry. If you need exact dimensions for a custom order, please contact us to discuss. We advertise most of our shelf depths and lengths as actual dimensions to reduce confusion for customers that don't purchase wood very frequently.

Shipping Address updates after order entry.

We are not responsible for increased shipping costs or delays in shipping due to inaccurate information. Attempts to update shipping information on Etsy's conversation program doesn't link to the order entry program. Therefore, please verify that your shipping address is correct. Shipping information updates will likely be overlooked.

The images are representations of how our products will appear when installed. Please read the listing description, as many of the pictures will have multiple items, but the listing may be for only one item. The images are the property of Edna Faye Creations and may not be copied without our written approval.

We purchase rustic wood from a Certified Forestry Initiative supporting mill and forest. That gives you the reassurance that our products are manufactured under sustainable guidelines and procedures. Our rustic wood has character and a personality of it's own. Along the board face and edges, it may have surface hairline cracks, knots, minimal wrap or bowing, and some saw marks. It accepts wood stain easily, and provides the depth and warmth of the early industrial and farmhouse period. It's the latest decor flair, which we have many of our items proudly displayed in our home. Remember that "wood is wood". It varies from board to board. It will meet #2 wood straightness standards.

We can't warrant the product performance over the long term. If you discover some issues with your product, please request a return within the timeline of the return policies. The wood that we ship will be in accordance to our product listing details. As mentioned elsewhere, it is not fine furniture. It is rustic in nature, and will have a matte finish. The wood doesn't have a glossy sealer on the surface. Our designers do not accept glossy finish, so we expect our on-line customers to be shipped the same product that we ship to our retail designers. The products might have some minimal sanding on edges and ends to fit the natural decor vibe.

No warranty is expressed or implied with the product. Please see our return polices for buyer remorse requests. We can't warranty custom orders or rushed orders.

Return shipments due to incorrect address or refushed shipments

For shipments that are returned due to incorrect address or refused shipments will have a 30% restock fee plus outbound and return shipping cost if the item in in resalable condition. If the item is damaged during transit, the restock fee will be adjusted accordingly.

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Price:$84.50

Rustic Iron Pipe Paper Towel Holder, Farmhouse Kitchen Dispenser

Name: Rustic Iron Pipe Paper Towel Holder, Farmhouse Kitchen Dispenser
Brand: EdnaFayeCreations
SKU: 288337485
Price: 84.50 USD
Availability: InStock
Rating: 4.8 (18 reviews)

EdnaFayeCreations

You can only make an offer when buying a single item

Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Highlights

Made by EdnaFayeCreations
Materials: iron pipe, plumbing pipe, iron fittings, repuposed iron, gun metal gray, steel pipe

This Paper Towel holder was built from iron piping it will add a touch of class to a loft, office, rustic style home decor, and an industrial space. This product includes a guard in the end to easily tear off sheets.

After a thorough cleaning from the cutting and threading operations, we apply a triple coat of protective product to retain the rich gun metal finish for years to come.

And to make sure your valuable counter tops aren't scratched, we have added protectors.

Height = 14 inches
Width = 8 inches
Made with 3/4 outside diameter pipe and fittings.

If you would like a custom product with some variation in size please contact us and we will attempt to satisfy your needs.

Another version of this paper towel holder:
https://www.etsy.com/listing/209531433?ref=shop_home_active_74&frs=1

SHIPPING METHODS:

We ship almost exclusively via UPS Ground. We cannot ship to PO Boxes; therefore, we need your street address. It is difficult to change shipping address after you enter the order, so please make sure that your profile address is up to date. We can’t offer our free shipping program to AK, HI, PR or APO addresses. Please contact us and we can discuss the extra shipping charge to those locations. We don’t ship to international locations currently.

SHIPPING TIMETABLE:

We are shipping our orders in just over one week currently. We usually can RUSH an order but contact us before you order. Don’t leave a note to seller on your order that you have a pressing need for the order. We will probably miss your note. Just reach out to us on the message board. We monitor the message board from about 8;00 am to midnight, seven days a week. There might be a couple hour lag when we are busy in the shop, or in designers’ meetings, but we attempt to respond quickly.

CANCELLATIONS:

Cancellation requests are limited to 24 hours after order entry. We start the order process the next day after order entry. Since we are a “made to order” shop, and don’t maintain any inventory, once the order is in process, we can’t accept cancellations.

EXCHANGES and RETURNS:

Exchanges are not offered for this product.

Returns are accepted on many of our products per our posted time frame. Full details are included in our Return FAQs, but the short take is...... We ask you to ship the item back to us, and we will charge a 20% restock fee if the item is returned in a resalable condition. In addition, we don’t refund our internal cost to ship the item to you. Please put a pencil to the cost to determine the amount of money you will receive before you ship the items back to us. Shipping heavy bulking items is costly.

NOTE: All photos and media copyright © Edna Faye Creations unless otherwise attributed. Many photos are review photos from our customers.

Order today to get by Oct 5-15
Returns & exchanges not accepted
Free shipping
Ships from: Celina, TX

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Edna Faye

Owner of EdnaFayeCreations

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Reviews for this item

4.8

(18 reviews)

5.0 Item quality

5.0 Shipping

5.0 Customer service

5 This item

Michele Jul 29, 2020

I just love the paper towel holder. It is exactly what I expected. Looks great in my kitchen.

Michele Jul 29, 2020

5 This item

Etsy buyer Jun 16, 2019

Exactly what I wanted

Etsy buyer Jun 16, 2019

5 This item

Bridget Jun 21, 2018

Just what I was looking for, a holder that stays standing and accommodates the large rolls!

Bridget Jun 21, 2018

4 This item

Beverly Mar 13, 2018

I love the sign and price was fine but the shipping was rediculous. I paid $60 shipping on 4 items when another seller shipped 4 same pipe items for $25. But this seller had the most pieces so I paid it. Please rethink your shipping because the postal service ships for a flat fee no matter what the weight if it fits into a certain size box.

Beverly Mar 13, 2018