All orders will be sent via USPS priority mail and the buyer will receive a tracking number (USA order only) once the order has shipped.

We are unable to fill custom orders at this time.

All Una Pluma garments can be machine washed. We recommend hang drying or drying on low heat in the dryer.

Please feel free to contact us with any sizing questions and we will do our best to help you select the size that will work best for you.

We are excited to offer free shipping to USA customers and in order to make that possible ALL returns are subject to a $8.50 restock fee. This fee is per order. We are happy to exchange any items (except unders and socks) in original condition for other sizes, colors or styles in our shop. Returns and exchanges are sent back to our shop at the buyers expense and we will ship any exchanges back to you at our expense. Feel free to contact us with any questions—we are here to help!

In order to qualify for a refund, you will need to ship items back to us within 7 days from receipt. Returns and exchanges are only accepted if the garment is returned in the original (unworn and unwashed) condition.