Hand Carved Mango Wood Bowl with Spoons: Sustainable Serving Set

EU Right of Withdrawal
As a buyer in the European Union, you have the right to withdraw from your purchase and return your order within 14 days of receiving it, in accordance with EU consumer protection laws. This policy applies unless a valid exception applies, such as for custom or personalised items.
How to Withdraw from Your Purchase
If you wish to cancel or return your order, please notify us within 14 days of receiving your item. You can do so by contacting us through Etsy's messaging system or via email at [Your Contact Email].
Conditions for Returns and Cancellations
• Return period: You must return the item within 14 days from the day you notify us of your intent to withdraw.
• Return shipping: You will be responsible for the return shipping costs unless the item is faulty or not as described.
• Item condition: Items must be returned in their original, unused condition, including any original packaging.
• Exceptions: The right of withdrawal does not apply to custom or personalised items, or items that are sealed for health or hygiene reasons once opened.
Withdrawal Form
If you wish to exercise your right to withdraw, you may use the following template for your withdrawal request:
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Withdrawal Form
To: Craftprise
Email: craftprise@gmail.com
I/We hereby notify you of my/our withdrawal from the contract of sale for the following goods:
• Order Number: [Insert Order Number]
• Item(s) to be Returned: [List of Items]
• Date of Receipt: [Insert Date of Receipt]
I/We request the cancellation and return of the above item(s) as per the EU Right of Withdrawal.

[Optional: Reason for Return]
________________________________________
Please ensure the items are securely packaged for return. We recommend using a tracked or insured service for returns, as we cannot be responsible for lost or damaged returns.
Refunds
Once we receive the returned item(s), we will process your refund within 14 days. The refund will be issued using the same payment method used for the original transaction.