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Terms & Conditions & Right of Cancellation

Right of Cancellation

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of cancellation, you must inform us:
ONTOM3D
Am Kirchwald 25
69251 Gaiberg
Germany
Email: info@ontom3d.eu

by means of a clear statement (e.g., a letter sent by post or an email) of your decision to cancel this contract. You may use the attached model cancellation form, although this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Effects of Cancellation

If you cancel this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we are informed about your decision to cancel this contract. For this reimbursement, we will use the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you communicate your cancellation of this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods.

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Exclusion of the Right of Cancellation

In accordance with Section 312g (2) No. 1 BGB (German Civil Code), the right of cancellation DOES NOT apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer (e.g., personalized products, custom name tags, and custom orders).

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Model Cancellation Form

(If you wish to cancel the contract, please fill out this form and return it.)

To:
ONTOM3D
Am Kirchwald 25
69251 Gaiberg
Germany
Email: info@ontom3d.eu

I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)

* Ordered on (*)/received on (*)
* Name of consumer(s)
* Address of consumer(s)
* Signature of consumer(s) (only if this form is notified on paper)
* Date

(*) Delete as appropriate.