Vintage Ritu Kumar Indian Silk Dress ~ Hand block print ~ Blue Floral Balloon Sleeve ~ bohemian 70s 60s smock

Order processing time: 2-3 working days

Estimated delivery times (from dispatch day):-
UK: 1-4 working days
EUROPE & USA: 3-15 working days
REST OF WORLD: 4-20 working days

Shipping Carriers: Our preferred carrier is Royal Mail, but for heavier, higher insurance items we also use DPD, FedEx, UPS and DHL. A tracking number will be provided for all international orders.

Buyers are responsible for any customs and import taxes that may apply. Beyond the vintage is not responsible for delays due to customs, the Pandemic or Brexit.

Please note that delivery times are estimates only and are not guaranteed. We are not able to refund delivery costs in the event the delivery date falls outside of the provided estimates. Working days are Monday to Friday. Deliveries cannot be made on a Sunday or on Bank Holiday. In the run up to Christmas International deliveries WILL take longer due to customs delays.



full shipping policy:-


TERMS & CONDITIONS

CUSTOMS CHARGES: Any customs fees charged to international orders are the responsibility of the buyer. If customs fees are applied then you should be emailed an online payment link, please pay this asap. If the buyer does not pay their customs fees, or they reject the parcel then all shipping insurance is voided and there is no guarantee the parcel will be sent back to me. It may be abandoned or possibly may be returned to me at an extra charge. But I have no control over the outcome. You therefore will not be entitled to any refund for your order. Any other charges incurred will also be the buyers responsibility.

INTERNATIONAL ORDERS TERMS & CONDITIONS (Tracking & Insurance)

Please note, once the order has been dispatched the order becomes the buyers responsibility. We provide a tracking number, and you are expected to keep an eye on its progress. The parcel is insured, but this is against loss and damage only, if delivery is attempted and the recipient does not re arrange delivery or collect the item then the insurance becomes void. If the item is sent back to us (and we receive it) then we will only refund the item value, we cannot refund the original postage. If the item does not come back to us and the tracking shows that delivery was attempted, then unfortunately, as it voids the insurance, no refund can be given. We urge customers to check the tracking every few days, we have had a few incidents recently where when delivery was attempted no calling card was left, so checking the tracking is essential. If you have any problems tracking your item, then please do contact us, we are happy to help.
To find the tracking details please follow these instructions:
Click on the YOU tab in the top right side of screen, then click on purchases and reviews. Click on the order. Click TRACK PACKAGE link. Click VIEW COMPLETE TRACKING HISTORY link. Click on the tracking number (this is usually under the map, next to the Shipped on...) You will be taken to Royal Mail tracking, if it says HANDED TO DELIVERY PARTNER then click on CONTINUE TRACKING, this should show the up to date progress of your order.

COMBINED SHIPPING
We offer shipping discounts on everything (except heavy coats & bags), when you purchase more than one item. (you will pay full price on the postage on the first item and then around half price postage for everything else). The discount is applied at checkout, however, often a further discount can be given, message us if you would like a quote. Once the order has been shipped any overcharge on postage will be refunded.

ALL INTERNATIONAL BUYERS please read carefully:-
due to the ongoing Pandemic shipping times can be effected, this is an ongoing and constantly changing situation. At the moment most parcels are arriving quickly without a hitch. However, the odd parcel is getting delayed. So please be aware that this can happen and do not purchase if you are not happy with this. If a parcel does get delayed or the tracking goes dead then unfortunately Royal Mail will not consider the item to be lost for around 3 months from the expected delivery date. So this means that no refunds can be offered until Royal mail officially declares the item lost which may take 3 months. On the odd occasion that this has happened the parcel has always come to the customer before it can be officially considered lost. So the good news is the parcel will come to you, the bad news is it might take its time. For this reason if your parcel gets delayed or appears to be lost, then I will open a case with Royal Mail but will not be able to refund you for at least 3 months, and your parcel will most likely come before that date. I always keep customers updated if their parcel is delayed and regularly touch base with Royal Mail to see if there is any progress, I always have my customers back. But CANNOT give any refunds before Royal Mail officially accept an item is lost, and as stated above this will be at least 3 months from estimated delivery date. Sadly I have no option on this, as carriers have updated their compensation schedules to cover them for inevitable Pandemic delays, it is now their policy and therefore it has to be mine.

PAYMENT PLANS AND RESERVATION information: Please note, we are now fazing out private payment plans/layaway and now can only offer them to long term customers. Paypal and Klarna now offer payment plan options at checkout, so please choose this option if you wish to pay for your order in partial amounts.
We will still reserve items but all ITEMS RESERVED/ON HOLD must be purchased with 48 hours or they will be made available to other buyers.
LONGER RESERVATIONS may be available at my discretion, but will require a 30% non refundable deposit.

CUSTOMS CHARGES: Any customs fees charged are the responsibility of the customer. I accept no responsibility for these charges and have no control over them. Please do not order if you are not happy with this.

If the customer does not pay their customs fees then all shipping insurance is voided and the customer therefore will NOT be entitled to any refund of their order. If the customer rejects the parcel then also no refund will be given. If you are having any problems paying your fees, or have not been contacted by customs but the tracking says there is a fee, then please contact me asap. I will happily try to help, but I must be clear, it is important you contact me quickly, as customs only holds a parcel for a short time, and may destroy the parcel if no attempt of payment is made.
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ALL INTERNATIONAL BUYERS please read:- due to the ongoing Pandemic shipping times can be effected, this is an ongoing and constantly changing situation. At the moment most parcels are arriving quickly without a hitch. However, the odd parcel is getting delayed. So please be aware that this can happen and do not purchase if you are not happy with this. If a parcel does get delayed or the tracking goes dead then unfortunately Royal Mail will not consider the item to be lost for around 3 months from the expected delivery date. So this means that no refunds can be offered until Royal mail officially declares the item lost which may take 3 months. On the odd occasion that this has happened the parcel has always come to the customer before it can be officially considered lost. So the good news is the parcel will come to you, the bad news is it might take its time. For this reason if your parcel gets delayed or appears to be lost, then I will open a case with Royal Mail but will not be able to refund you for at least 3 months, and your parcel will most likely come before that date. I always keep customers updated if their parcel is delayed and regularly touch base with Royal Mail to see if there is any progress, I always have my customers back. But cannot give any refunds before Royal Mail accept an item is lost, and as stated above this will be at least 3 months. Sadly I have no option on this, as carriers have updated their compensation schedules due to inevitable Pandemic delays, it is now their policy and therefore it has to be mine ( I am sorry, this is not something I am happy about, and if I had a choice I would not do it).

Keep in mind that all clothes have been worn before, and so will not be as new, if there are significant imperfections I do try to detail them, but some flaws may go unnoticed.

All our pieces are listed with full details and measurements, but if you require any additional help before purchase, please contact us, we are always happy to help!
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ALL EUROPEAN CUSTOMERS PLEASE NOTE:
Due to the UK leaving EU there is significant disruption to shipping. Many orders are taking between 10 days and 4 weeks to arrive, please be aware that your order could take this long. Please message me if you have any questions about delivery times before you make your order. I may be able to offer express options to some destinations for a higher price.
All orders are gift wrapped as standard
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