Do you accept returns, exchanges or alterations after delivery?

Due to the custom nature of the item we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!

Do you offer refunds under any circumstances?

There are no refunds since every item is custom. If an item breaks in shipment we have insured its value up to $100 and you can submit the claim to USPS online to have that insurance amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase. Note that when submitting an insurance claim **You MUST have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal. **Note that any damage must be reported to our shop within 48 hours of the package arriving.

Do you offer rush production? My order did not reach me on time. Can I return it?

Currently, we do not offer rush production. Sometimes there are delays in transit across all shipping carriers. These will increase in the holiday season. We cannot guarantee that a shipment will arrive by a specific date, even if the tracking provides an estimated delivery date. We have had cases where a shipment is significantly delayed and shows as unscanned even if it was shipped. You will definitely get your shipment, but we are in no position to guarantee the timeline. We cannot refund or cancel orders if they did not reach on time. If your order did not reach on time, please contact us and the shipping carrier. We try our best to work with you but don't control shipping. Please understand, NO returns are accepted for shipping delays

What if my package is delayed/lost in transit or stolen?

Grace and Wildflower Studio is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.

If a sale starts after I place my order will you refund the difference?

The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.

What are the care instructions for this item?

For clothing items, please wash items inside out in cold water, do not bleach, do not dry clean, and do not iron directly on the design.

What are the sizing details? What if it doesn't fit after I try it on?

A detailed size chart is available in all listings. It is the buyer's responsibility to select the correct size.

For Digital Download Products - Do you accept return or cancellation?

Due to the nature of the digital download file, no refund or cancellation can be offered. If there's any problem with the image please contact us for further assistance.

Do you send photos before you ship items? What if I don't respond to my photo proof?

At this time we do send a photo mockup of the personalized/custom items before they are sent to production at no additional cost. This is subject to change in the future. If we do not get a response on approvals of proofs of custom orders, we will wait for 2 days and then make the order and ship it. We need to adhere to shop deadlines and can not hold orders beyond a certain date.

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Tough Phone Case Information Guide Product Details Case Chart Digital Download Phone Template Etsy Seller Info Card Printify WOYC POD mockup

Name: Tough Phone Case Information Guide Product Details Case Chart Digital Download Phone Template Etsy Seller Info Card Printify WOYC POD mockup
Brand: GraceWildflowerSt
SKU: 4458155046
Price: 1.79 USD
Availability: InStock
Rating: 5.0 (2 reviews)

GraceWildflowerSt

Item highlights

Digital download
Digital file type(s): 1 JPG, 1 PNG

Seller's description

This Tough Phone Case Information Guide is a digital download product details case chart designed for POD sellers who need a clear, professional phone template for Etsy listings. Perfect for Printify and WOYC POD mockups, this seller info card helps communicate sizing, materials, and case features with confidence.

𝗕𝟐𝗕 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱𝘀 𝗦𝗲𝗰𝘁𝗶𝗼𝗻
https://www.etsy.com/shop/GraceWildflowerSt?ref=seller-platform-mcnav§ion_id=54997520

*** 𝗧𝗛𝗜𝗦 𝗜𝗦 𝗗𝗜𝗚𝗜𝗧𝗔𝗟 𝗗𝗢𝗪𝗡𝗟𝗢𝗔𝗗, 𝗬𝗢𝗨 𝗪𝗜𝗟𝗟 𝗡𝗢𝗧 𝗥𝗘𝗖𝗜𝗘𝗩𝗘 𝗔 𝗣𝗛𝗬𝗦𝗜𝗖𝗔𝗟 𝗣𝗥𝗢𝗗𝗨𝗖𝗧 ***

𝗜𝗡𝗖𝗟𝗨𝗗𝗘𝗦
🌸 1 PNG File: 5000 x 5000px
🌸 1 JPG File: 5000 x 5000px (Highest Quality)
🌸 Tough Phone Case information image
🌸 The images will be ready to use and will be free of watermarks

𝗧𝗘𝗥𝗠𝗦 𝗢𝗙 𝗨𝗦𝗘
🌸 Personal and Commercial use is permitted
🌸 You do not have permission to resell these images

𝗥𝗘𝗙𝗨𝗡𝗗𝗦 𝗔𝗡𝗗 𝗘𝗫𝗖𝗛𝗔𝗡𝗚𝗘𝗦
🌸 Because this is a digital file, we do not offer refunds or exchanges
🌸 Please reach out to us if you have any questions or issues

𝗧𝗛𝗔𝗡𝗞 𝗬𝗢𝗨 𝗙𝗢𝗥 𝗦𝗨𝗣𝗣𝗢𝗥𝗧𝗜𝗡𝗚 𝗧𝗛𝗘 𝗦𝗠𝗔𝗟𝗟 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 𝗢𝗙 𝗔 𝗛𝗢𝗠𝗘𝗦𝗖𝗛𝗢𝗢𝗟𝗜𝗡𝗚 𝗠𝗢𝗠!!

𝗕𝗔𝗖𝗞 𝗧𝗢 𝗦𝗛𝗢𝗣
🛒 gracewildflowerst.etsy.com

𝗙𝗢𝗟𝗟𝗢𝗪 𝗨𝗦 𝗢𝗡 𝗦𝗢𝗖𝗜𝗔𝗟 𝗠𝗘𝗗𝗜𝗔
📸 IG | @graceandwildflowerstudio
📘FB | @GraceWildflowerSt

NowPrice:$1.79

Original Price: $2.99

40% off

•

Sale ends in 21:40:30

You can only make an offer when buying a single item

Delivery

Instant download

Your files will be available to download once payment is confirmed. Here's how.

Instant download items don't accept returns, exchanges or cancellations. Please contact the seller about any problems with your order.

Reviews for this item

5.0

(2 reviews)

5.0 Item quality

5.0 Shipping

5.0 Customer service

100% Buyers recommend

5 This item

Christopher Jul 6, 2026

Great For what i need it for.

Christopher Jul 6, 2026

Response from Charlene Atkinson

Thank you so much! I'm so glad it was exactly what you needed. I really appreciate your review!

5 This item

Sherri May 24, 2026

Great product. I will buy from this shop again.

Sherri May 24, 2026

Response from Charlene Atkinson

Thank you so much! I’m so glad you’re happy with your purchase, and I truly appreciate your support.

Seller's description

Specifications

Tough phone case information guide showing exploded view of dual layer case with silicone lining and polycarbonate shell. Product details highlight impact resistance, wireless charging compatibility, glossy or matte UV protected finish, and clear open ports for Apple iPhone, Samsung Galaxy, and Google Pixel.

Designed by

GraceWildflowerSt
Use

Supplies for making crafts
Item type

Digital download
Digital file type(s)

1 JPG, 1 PNG

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Etsy Purchase Protection

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Meet your seller

Charlene Atkinson

GraceWildflowerSt ·

Houston, Texas

4.9

644 sales

15 years on Etsy

1 shop member

Following Follow shop

Message Charlene Atkinson

Usually responds in a few hours

Smooth shipping Has a history of shipping on time with tracking.

Speedy replies Has a history of replying to messages quickly.

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Disclaimer: Etsy assumes no responsibility for the accuracy, labeling, or content of sellers' listings and products. Electrical or electronic products may pose a risk of fire or electrocution. Vintage, handmade, refurbished, or modified electrical or electronic products may not meet current safety standards and may not be in safe working order. Inspect carefully before use and message the seller if you have concerns relating to the product. Do not use a vintage electrical or electronic item if its safety cannot be verified. To reduce the risk of fire, never leave vintage electrical or electronic products plugged in unattended. See Etsy's Terms of Use for more information.

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Listed on Oct 28, 2026

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Tough Phone Case Information Guide Product Details Case Chart Digital Download Phone Template Etsy Seller Info Card Printify WOYC POD mockup

Item highlights

Seller's description

Delivery

Reviews for this item

Seller's description

Specifications

Meet your seller

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