Backless Halter Silk Wedding Dress, Minimalist Custom Bridal Gown

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SIZING DETAILS
Please choose your size carefully, as we provide a detailed sizing guide. Your dress will be made according to the measurements of the size you select in your order.
If you are unsure about sizing, feel free to send us your measurements for guidance before placing your order.
If you would like a made-to-measure piece, please select the “Custom Size” option and message us for detailed measurement instructions. We will create the dress based on the measurements you provide and send you photos of the finished piece for your approval before shipping.
Once you have approved the dress and the order has been shipped, we are not responsible if the fit is not as expected, provided that the garment has been made according to the measurements given (as we are not able to measure you directly). Our responsibility is to follow your measurements accurately and provide confirmation photos prior to dispatch.
For custom requests, an additional fee of 10%–70% of the item price may apply, depending on the complexity.

COLOR DISCLAIMER
Colors in the palette are photographed by us under natural outdoor lighting conditions. Silk has a natural sheen, so its color may vary under different lighting environments (indoors, outdoors, cool white light, or warm yellow light).
Please consider carefully when selecting your color. By placing an order, you acknowledge and agree that silk may appear in different shades under varying lighting conditions.

CUSTOM AND PERSONALIZED ORDERS
Additional fees will apply for any modifications to existing designs.
Please note that our return and exchange policy does not apply to personalized orders or made-to-measure items.

RETURNS, REFUNDS AND EXCHANGES
We accept returns if the following conditions are met:
Contact us within 3 days of delivery and return the item within 21 days
The item must be unworn, unwashed, unused, and with all original tags attached
Returns must be sent back to our address in Hanoi, Vietnam
Refunds will be issued within 72 hours once all conditions are met
Buyers are responsible for return shipping costs and a 20%–40% restocking fee

NON-RETURNABLE ITEMS
✘ Underwear
✘ Sale items
✘ Custom or personalized orders
We are unable to accept returns for reasons such as a change of mind, trying a different size or style, or buyer’s remorse, unless discussed and approved with us beforehand.
If there is any issue with your order, please contact us right away. Our team will do everything we can to make it right.

EXCHANGES
If exchanging for a different product (including a different color), a price difference may apply.
Buyers are responsible for the return shipping cost to our address, as well as the shipping cost for the new replacement item.


UPGRADE SHIPPING PLAN
If you need your order urgently, please upgrade to Express shipping at checkout.