Custom and personalized orders

We do offer personalized orders, we send a photo proof to the customer before the item go to production

Do you accept returns, exchanges or alterations after delivery?

Due to the custom nature of the item we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!

How do I make sure you match my color theme exactly?

Actual colors may vary from our listing photo and the final product. This is due to the fact that every computer monitor displays different colors and everyone sees these colors differently. We try to edit our photos to show the listings as close as life-like as possible, but please understand the actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately illustrates the true color of the product.

Do you offer refunds under any circumstances?

There are no refunds since every item is custom. If an item breaks in shipment we have insured its value up to $100 and you can submit the claim to USPS online to have that insurance amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase. Note that when submitting an insurance claim **You MUST have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal. **Note that any damage must be reported to our shop within 48 hours of the package arriving.

Do you offer rush production?

All orders will be processed in our standard 5-10 business days. If you need it SOONER you can purchase the Rush Order Fee listing in our shop, and these items will be processed in 2 business days.

What if my package is delayed/lost in transit or stolen?

SA Pretty Design is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.

If a sale starts after I place my order will you refund the difference?

The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.

What if my item is returned to the sender/seller after it's shipped?

If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.

What are the care instructions for this item?

For clothing items, please wash items inside out in cold water, do not bleach, do not dry clean, and do not iron directly on the design. What are the sizing details? What if it doesn't fit after I try it on? A detailed size chart is available in all listings. It is the buyer's responsibility to select the correct size.

What is a mockup file?

A mockup file is a digital image file that you can edit by using computer software such as Photoshop, Canva, Design Space and other photo editing software. Our Mockup files are Flat JPG files and will not have any of our watermark or design on the actual images you'll receive so you can easily just add your own designs on it. What are the sizing details? What if it doesn't fit after I try it on? A detailed size chart is available in all listings. It is the buyer's responsibility to select the correct size.

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Precio original: MX$723.59+

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Vasos para Mama

Name: Vasos para Mama
Brand: SAPrettyDesign
SKU: 4470738506
Availability: InStock
Rating: 4.9 (452 reviews)

SAPrettyDesign

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Personalización

¡Gracias por su interés en nuestra tienda! ¡Incluya los nombres que desea personalizar en su vaso!

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Diseñado por SAPrettyDesign

Materiales: Stainless Steel
Capacidad: 40 onzas líquidas

Este vaso personalizado para Mama, grandma, gigi.

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