Most items are ready to ship in 1-3 business days, some in 5-14 days after payment is received!

COVID-19 SITUATION SHIPPING
Due to COVID-19 situation, all the deliveries are difficult because of customs and post office work (loads of deliveries, fewer working personnel, strict rules for safer work).
- Standard worldwide deliveries take 3-10 weeks.
- Standard European deliveries take 1-4 weeks.
- Express shipping ~1 week (you can add it at the check out).

- We are asking you to provide your phone no in the personalization field due to faster delivery. The phone no will be added next to the delivery address that the carrier or your country's post office could contact you.

We are working with partners and post offices due to faster shipping, but everywhere works people. They have families, their health, and they care about it. We, our partners put all the efforts to make shipping. Also, we ask your help to contact you post offices for checking your parcels. And we all appreciate your cooperation, understanding, and patience nowadays. Stay safe and healthy! You and your family!


STANDARD SHIPPING
In cooperation with your Country's official post service by registered priority airmail:
- Europe 1-3 weeks.
- The United States 2-8 weeks.
- Other Countries (worldwide) 2-8 weeks.
Delivery terms are approximate and are based on our experience.

EXPRESS SHIPPING takes 2-7 business days (any country).
Please write your phone number at the checkout (in the field "note to seller"). Carrier will call to discuss details about the arrival of your order.

IMPORTANT
- FOR CHRISTMAS ORDERS fast worldwide delivery is possible ONLY with the EXPRESS shipping service option (~2-7 business days after the order is prepared).
- You can choose EXPRESS shipping, during checkout.
- We are asking you to provide your phone no in the personalization field due to faster delivery. The phone no will be added next to the delivery address that the carrier or your country's post office could contact you.

CUSTOMS AND IMPORT TAXES
- There are no additional taxes or duties to pay for buyers for the European Union.
- For buyers from NON-EU, some import fees and taxes may apply on item arrival. Since customs policies vary widely from country to country, please contact your local customs office for further information.
- The buyer assumes all responsibility for taxes and/or duty fees imposed by their individual country.
- Actually, none of our buyers have yet experienced any additional taxes to pay.

DELAYS
- Please note in addition to the possible production delays listed above, possible shipping delays may occur due to mail carrier service policies. These may include weekends, public holidays, mail carrier service closures, weather delays, and the like.
- If you haven't received your parcel on time, please contact us and we will try to solve this problem together.

RE-SHIPPING
- If the parcel was delivered unsuccessfully (wrong delivery address, the buyer wasn't at home or any other reasons), the buyer forgot or did not pick up the parcel from the post office, it will be returned to us automatically.
- We will be happy to ship the parcel once more, but you will be extra charged for the shipping costs.

PRODUCTION TIME
- Each item lists an approximate production time on the product detail page. Please note these production times can vary for various reasons including material/fabric demand, production delays, machinery needs, and the like. So in kind, please be patient.
- Items on our store for shipping are ready in 1-3 business days.
- Some items are ready for shipping in 3-14 business days.
- For custom orders production time is ~1-3 weeks.
- For wholesale orders production time depends on quantity and needs - negotiable.

- If you can not find an item you want in a store but have your own vision of how this item should look, write to us and we will help your vision come true.
- If you need your item sooner, please inquire before placing your order.
- Colors you see on your monitor may differ from item colors. It depends on your and our monitors color profiles differences, so we cannot give you a guarantee that your monitor displays the colors exactly as they are.
- We are not working on weekends. We have a lovely family - it is our time!