ISO 9001:2026 Quality KPI QMS Performance Dashboard Template Digital Download

ISO 9001:2026 QUALITY KPI DASHBOARD | EXCEL TEMPLATE | 2026 EDITION

Updated for the new ISO 9001:2026 standard (published 16 September 2026)

Track, analyse and report your quality performance in one professional Excel workbook. Enter one number per KPI each month – the traffic-light status, trends, variance and charts update automatically. Ready for your monthly reports and management review.

16 KPIs – EACH MAPPED TO ITS ISO 9001:2026 CLAUSE:

CORE QUALITY KPIs

01 Customer Satisfaction Score (Cl. 9.1.2)
02 Customer Complaint Rate (Cl. 8.2.1 / 9.1.2)
03 On-Time Delivery Rate (Cl. 8.5.1)
04 First Pass Yield – FPY (Cl. 8.1 / 8.5.1)
05 Nonconformity Rate (Cl. 8.7)
06 Corrective Action Closure Rate (Cl. 10.2)
07 Internal Audit Completion Rate (Cl. 9.2)
08 Supplier On-Time Delivery Rate (Cl. 8.4)
09 Training & Awareness Completion Rate (Cl. 7.2 / 7.3)
10 QMS Document Review Completion (Cl. 7.5)

★ 6 NEW KPIs FOR ISO 9001:2026
11 Quality Culture & Ethics Index (Cl. 5.1.1 / 7.1.4 / 7.3)
12 Risk Action Effectiveness (Cl. 6.1.2 / 9.1.3)
13 Opportunities Realised Rate (Cl. 6.1.3 / 9.1.3)
14 Planned Change Effectiveness (Cl. 6.3 / 5.3)
15 Climate & Context Review Completion (Cl. 4.1 / 4.2)
16 Management Review Action Closure (Cl. 9.3.2 / 9.3.3)

WHAT'S INSIDE – 8 SHEETS

📋 Cover & Guide – set-up fields, how-to and traffic-light logic
📊 KPI Data Entry – monthly inputs Jan–Dec, editable targets and "higher/lower is better" direction
📈 Dashboard – latest value, YTD average, variance, trend arrows, traffic-light status and performance index bar chart
📉 Trend Analysis – 4 auto-updating 12-month line charts
🎯 KPI Definitions – formula, data source, target and industry benchmark for every KPI
🔄 2015 → 2026 Change Map – what changed in each clause and why it matters
🚀 Transition Tracker – key dates, live countdown and 15-step readiness checklist with % complete

KEY FEATURES:

✔ Automatic traffic-light status: 🟢 On target 🟡 Near target 🔴 Off target
✔ Trend arrows – improving, worsening or stable vs the previous reading
✔ Variance always shown so that "+" means better than target
✔ Adjustable amber tolerance band (default 10%)
✔ Summary tiles – KPIs on / near / off target and % on target
✔ Performance index chart – see every KPI against target at a glance
✔ No formulas to write – just enter your data
✔ Sample data included (Jan–Sep) so you can see it working – clear it with one selection

WHO IS IT FOR?
✔ Quality Managers and QMS Coordinators
✔ Operations and Plant Managers
✔ ISO consultants preparing client reports
✔ Small and medium businesses certified to, or working towards, ISO 9001
✔ Organisations transitioning from ISO 9001:2015 to ISO 9001:2026

FILE FORMAT & COMPATIBILITY:

- 1 Excel workbook (.xlsx)
- Best in Microsoft Excel (Windows & Mac)
- Also opens in Google Sheets and LibreOffice Calc (chart and colour formatting may display slightly differently)
- No macros – safe to open

HOW IT WORKS:

1. Download instantly from your Etsy account (Purchases & Reviews)
2. Set your targets and direction for each KPI
3. Enter one value per KPI each month
4. Read the dashboard and use it in your management review


PLEASE NOTE:

- This is a DIGITAL DOWNLOAD – no physical item will be shipped.
- The ISO 9001:2026 standard Clause references are for guidance; please check against your own licensed copy of the standard.
- Targets and benchmarks are suggested starting points – adjust them to your organisation. Benchmarks for the 6 new KPIs are suggestions, not published industry data.
- This product is not affiliated with or endorsed by ISO.

- For personal or single-organisation use. Reselling or redistributing the file is not permitted.
- Because this is a digital product, returns are not accepted.

Created by Dinesh Kakad, B.E., ADIS | Quality Safety Series
Also in this series: ISO 9001:2026 Internal Audit Toolkit
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