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North Carolina Non-Medical Home Care Policy and Procedure Manual, 10A NCAC 13J, Built With Your Agency Name, Survey Ready, Word and PDF

Item highlights

  • Digital download
  • Digital file type(s): 1 PDF

Seller's description

A complete policies and procedures manual for your North Carolina home care agency, built with your agency name, address, leadership, license number and logo already in place. Written for a North Carolina Home Care Agency License, built on 10A NCAC 13J.

HOW IT WORKS
1. After purchase, download the Start Here PDF.
2. Click the button inside and fill in the short form (about 10 minutes).
3. Your manual and Owner's Survey Prep Guide arrive by email in minutes, each as an editable Word file and a PDF.
Need a correction? Resubmit the form up to 3 times with the same order number.

ONE AGENCY, ONE STATE
This listing is for North Carolina only. Your manual is built for and licensed to the agency named on your form. Operating in another state? Each state has its own listing in our shop.

WHAT MAKES IT DIFFERENT
A North Carolina Compliance Supplement with every requirement cited to the exact rule, and a crosswalk from each rule to the policy that meets it and the evidence to keep on file.
A written agency standard wherever North Carolina sets no specific number, so no policy is left vague.
A separate Owner's Survey Prep Guide for your office: what surveyors ask for each section, binder tab layout, 90-day implementation plan, North Carolina compliance calendar and mock survey worksheet. Your binder holds policy only.

WHAT'S INSIDE (277+ pages)
20 sections: administration, licensure and ethics, services, intake and service planning, client rights, Alzheimer's and dementia support, staffing and HR, staff conduct, infection control, emergency preparedness, incident reporting, quality assurance, billing, coordination of care, records, 12 operational forms, references, signature pages, your North Carolina Compliance Supplement and a revision log. North Carolina regulations reviewed October 2026.

Please note: this is a professionally researched template, not legal advice. Regulations change. Confirm current requirements with your state agency and your own advisor before you rely on it.

Digital download only. Nothing will be shipped. Questions? Message us through your Etsy order and we will help.

FAQ
Q: Is this for non-medical or skilled home care?
A: Non-medical home care: personal care, companion and homemaker services. It is written for a North Carolina Home Care Agency license. Skilled home health agencies need a different manual.

Q: Which North Carolina rules does it follow?
A: It is built on 10A NCAC 13J, and policies cite the rules they support.

Q: Will my agency name be in it?
A: Yes. After you fill out the short form, the manual is built with your agency name, address, license number and logo.

Q: What files do I get?
A: An editable Word file and a PDF, sent by email within minutes of submitting the form.

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“So nice to use for fast ads”

Sonia

Nov 23, 2025

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NowPrice:$147.75

Original Price: $197.00

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Sale ends on November 30

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Instant download

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Instant download items don't accept returns, exchanges or cancellations. Please contact the seller about any problems with your order.

Seller's description

Specifications

May include: A stack of white paper documents titled North Carolina Home Care Policies & Procedures Manual. The cover page features a dark teal rectangular block with white text, placeholders for agency name, address, and license numbers.

A complete policies and procedures manual for your North Carolina home care agency, built with your agency name, address, leadership, license number and logo already in place. Written for a North Carolina Home Care Agency License, built on 10A NCAC 13J.

HOW IT WORKS
1. After purchase, download the Start Here PDF.
2. Click the button inside and fill in the short form (about 10 minutes).
3. Your manual and Owner's Survey Prep Guide arrive by email in minutes, each as an editable Word file and a PDF.
Need a correction? Resubmit the form up to 3 times with the same order number.

ONE AGENCY, ONE STATE
This listing is for North Carolina only. Your manual is built for and licensed to the agency named on your form. Operating in another state? Each state has its own listing in our shop.

WHAT MAKES IT DIFFERENT
A North Carolina Compliance Supplement with every requirement cited to the exact rule, and a crosswalk from each rule to the policy that meets it and the evidence to keep on file.
A written agency standard wherever North Carolina sets no specific number, so no policy is left vague.
A separate Owner's Survey Prep Guide for your office: what surveyors ask for each section, binder tab layout, 90-day implementation plan, North Carolina compliance calendar and mock survey worksheet. Your binder holds policy only.

WHAT'S INSIDE (277+ pages)
20 sections: administration, licensure and ethics, services, intake and service planning, client rights, Alzheimer's and dementia support, staffing and HR, staff conduct, infection control, emergency preparedness, incident reporting, quality assurance, billing, coordination of care, records, 12 operational forms, references, signature pages, your North Carolina Compliance Supplement and a revision log. North Carolina regulations reviewed October 2026.

Please note: this is a professionally researched template, not legal advice. Regulations change. Confirm current requirements with your state agency and your own advisor before you rely on it.

Digital download only. Nothing will be shipped. Questions? Message us through your Etsy order and we will help.

FAQ
Q: Is this for non-medical or skilled home care?
A: Non-medical home care: personal care, companion and homemaker services. It is written for a North Carolina Home Care Agency license. Skilled home health agencies need a different manual.

Q: Which North Carolina rules does it follow?
A: It is built on 10A NCAC 13J, and policies cite the rules they support.

Q: Will my agency name be in it?
A: Yes. After you fill out the short form, the manual is built with your agency name, address, license number and logo.

Q: What files do I get?
A: An editable Word file and a PDF, sent by email within minutes of submitting the form.

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Meet your seller

HealthcareLaunch
HealthcareLaunch ·

Atlanta, Georgia

We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.7
·
468 sales
·
4 years on Etsy
Viki
1 shop member

Usually responds in 24 hours

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Listed on Oct 17, 2026