Report this item to Etsy

Complaint to Closure Bundle Excel | 10 Quality Tools: 8D, 5 Why, PFMEA, Control Plan, Work Instruction, LPA, Effectiveness | IATF 16949

Price:$79.99

You can only make an offer when buying a single item

Highlights

  • Digital download
  • Digital file type(s): 1 ZIP

One complaint touches eight documents. Here is every one of them.

A customer complaint does not end at the 8D. It touches eight documents: the complaint log, the 8D, the root cause, the PFMEA, the control plan, the work instruction, the layered audit, and the proof that the fix held. This bundle gives you a working Excel tool for every one of them, built to hand off from one step to the next.

The ten tools, step by step

01 Customer complaint

QA-F-370 RMA Customer Complaint Log ($11.99 separately): log every complaint and RMA, with cost, parts returned and open 8Ds by customer.

02 8D opened

QA-F-355 8D Corrective Action Report ($11.99): D1 through D8 on one page, from containment to systemic prevention.

03 Root cause

QA-F-310 3-Legged 5 Why Analysis ($11.99): occurrence, escape and systemic root cause, each asked to five whys.
QA-F-365 Fishbone Diagram ($6.99): six-branch cause and effect for the long list of candidate causes.

04 PFMEA update

QA-F-340 Process FMEA ($14.99): re-rate the risk after the fix, with severity, occurrence and detection scored to RPN.

05 Control Plan

QA-F-350 Control Plan ($9.99): add the detection that would have caught it, with method, sample size, frequency and reaction plan.

06 Work instruction

QA-F-390 Work Instruction & Change Release ($24.99): step-by-step instruction with a photo on every step, a change-release record, and training sign-off by operator and shift, with a release dashboard.

07 LPA question

QA-F-205 Layered Process Audit ($12.99): the audit itself, with a findings log and pass-rate dashboard.
QA-F-392 LPA Schedule & Compliance Dashboard ($12.99): who audits what at four layers, what is overdue, and which areas keep failing.

08 Effectiveness

QA-F-393 Effectiveness Verification Tracker ($11.99): checks at 30, 60 and 90 days, recurrences counted, with a closure gate that says close, hold or reopen.
Buy the trail, save 39%

Priced separately, the ten tools add up to $130.90. As a bundle they are $79.99, a saving of $50.91.

One workflow, start to finish
Contain: log the complaint and open the 8D
Find: root cause with 5 Why and fishbone
Fix: re-rate the PFMEA, update the control plan, release the work instruction
Prove: audit on a schedule and verify the fix at 30, 60 and 90 days
Details
Ten Excel workbooks in one instant download
Eight are .xlsx. Two (the RMA log and the 5 Why) are .xlsm files
Works with Excel 2016, 2019, 2021 and Microsoft 365
Every tool includes a worked example and instructions
Departments and examples are generic, so replace them with your own

Built by a quality practitioner for quality practitioners: quality managers, corrective action owners, process and quality engineers, supervisors, and IATF 16949 / ISO 9001 sites. Standards referenced for informational alignment only. Not a certification.

Instant Download

Your files will be available to download once payment is confirmed.  Here's how.

Instant download items don’t accept returns, exchanges or cancellations. Please contact the seller about any problems with your order.

Etsy Purchase Protection
Shop confidently on Etsy knowing if something goes wrong with an order, we've got your back for all eligible purchases — see program terms

Be the first to review this item

No reviews yet. See what customers say about other items from this shop.

You may also like

Shoppers with similar taste loved these

Show more
Show more

Explore related searches

Control Plan

Operations Management

Process Improvement Excel

Business Analysis

Listed on Oct 16, 2026
Homepage Paper & Party Supplies Paper Stationery Design & Templates Templates