Tenant Welcome Packet Editable, Landlord Welcome Letter, Move In Checklist, Rental Welcome Book, Word Google Docs, Fillable PDF

Seller's description

Give every new tenant a clear, friendly start. This editable tenant welcome packet puts everything they'll ask about in one place – who to call, how to pay rent, how to request a repair, which utilities to set up, when the trash goes out, what to do in an emergency and what to expect at move-out – so you answer fewer texts and start the tenancy on the right foot. For landlords and property managers in the US, Canada and elsewhere. Edit it in Microsoft Word or Google Docs, or fill in the PDF version on screen.

★ WHAT YOU GET (15 pages, US Letter)
• COVER – "Welcome Home" with the property, unit, tenant names, move-in date and a spot for your logo or a photo of the home
• WELCOME LETTER – ready-written and warm; just add the names and sign
• YOUR HOME AT A GLANCE – address, lease dates, parking, mailbox, storage, laundry, Wi-Fi and a keys-and-fobs log
• IMPORTANT CONTACTS – landlord, 24/7 emergency maintenance, superintendent, police non-emergency, poison control, hospital and utility emergency lines
• PAYING RENT – amount, due date, who to pay and how (portal, ACH / bank transfer, Interac e-Transfer, pre-authorized debit, cheque / check, money order), plus a renter's / tenant insurance section
• MAINTENANCE AND REPAIR REQUESTS – how to ask, what to include, emergency vs urgent vs routine with examples, entry for repairs and simple care tips
• UTILITIES AND SERVICES – electricity, gas / oil / propane, water, trash, internet, water heater rental, snow and lawn care: provider, who pays and when to set up
• TRASH, RECYCLING AND PARKING – collection days, bin times, guest parking, permits, towing and winter / street-cleaning rules
• HOUSE RULES AND GOOD-NEIGHBOUR GUIDE – quiet hours, smoking, pets, guests, grills, and the changes to ask about first
• EMERGENCY INFORMATION – fire, gas smell, leaks, power outage, no heat, CO alarm and lockouts, plus where the water shut-off, breaker panel, extinguisher and exits are
• MOVE-IN CONDITION CHECKLIST – 32 items room by room with Good / Fair / Needs work, notes and signatures
• MOVE-OUT PREVIEW – notice, a cleaning and hand-back checklist, the final walk-through and how the deposit is handled
• NOTES and an optional "packet received" acknowledgment
• A START HERE page in the Word file with step-by-step customizing tips (delete it before sharing)

★ TWO VERSIONS, ONE PURCHASE
1. Editable .docx – every word can be changed in Microsoft Word or Google Docs. Highlighted [placeholders] show exactly what to fill in; delete sections you don't need and add your own.
2. Fillable PDF – 200 typing fields and 133 tick boxes. Type on screen in Adobe Acrobat Reader, Preview (Mac) or your browser, then print or save. No Word needed.

★ HOW IT WORKS
1. Download both files instantly after purchase (Etsy › Purchases › Download Files).
2. Open the .docx in Word – or upload it to Google Drive and open it with Google Docs – and replace the highlighted placeholders. Or open the PDF and type into the fields.
3. Save a copy per property, then print it or send it to your tenant as a PDF.

★ DETAILS
• Digital download – nothing will be shipped
• Files: 1 × .docx (Word 2010+ / Google Docs) and 1 × fillable .pdf, US Letter size (standard in the US and Canada)
• Plain, neutral wording that works for houses, condos, duplexes and apartment buildings; no legal clauses
• Checked: the .docx opens and renders in LibreOffice with all 15 pages and every section, and the PDF's form fields were checked for type and unique names

★ AI DISCLOSURE
This template was designed by me with the help of AI tools (for drafting text and layout), then reviewed and tested before listing.

★ IMPORTANT
This is a general information template, not legal advice, and it isn't a lease or a lease addendum. Rules on rent, late fees, entry, repairs, deposits, notices, required move-in inspection forms and required disclosures (for example lead paint, mold or radon) differ by state, province and city, so the packet points back to the lease and local law instead of stating rules. Check your local requirements and make sure the packet matches your lease before you use it.

Licence: for your own rental properties. Please don't resell or share the template files. Digital items can't be returned – but if anything doesn't work, message me and I'll fix it.