We accept returns/exchanges of non-personalized products. Please contact us within 3 days of delivery to authorise a return. The product must be unused, in the original condition, and shipped back within 7 days of delivery. If the product is shipped after the 7-day period, it can only be returned/exchanged for shop credit. Used and/or damaged products will not be accepted. The buyer will be responsible for shipping costs if they want the damaged product back. Original shipping upgrades (Fast Track, Express; if purchased) are not refundable.

Personalized products are final sale and cannot be returned/exchanged.

Oopsie products are not eligible for returns, but can be exchanged for shop credit.

We condition all products before they leave our studio. If the product gets extensive use and/or is often in the sun/heat, please condition it with a small amount of oil-based (not wax-based!) cream once in 2-3 months. Rub it lightly with a piece of cotton fabric after applying a conditioner to remove excess moisture. For normal use, please condition the product 1-2 times a year.

Please use a water repellent spray if the product is going to be used in the rain. If the product gets water stains, do not rub them! Let the bag air dry for a day or two in a dry, cool place away from direct sunlight, then apply a conditioner.

Always test care products on a small piece of leather before applying it to the whole product.

We'd love to celebrate special events with you! Our gift wrapping includes colorful crispy tissue paper for small and medium products and brown paper for large products, bouncy ribbons and a thoughtful personalized card to remind again and again of the unforgettable day.

Please follow us on Instagram @era81_official or subscribe to our email list at era81.com to receive a notification once the design is back in stock. We make products in small batches and sell out fast, so be quick to reserve yours!

Vegetable tanned leather is tanned using non-toxic organic bark and leaves over a period of 30 to 40 days (unlike quickly-made low-cost chrome tanned leathers that are harmful to health and the environment). It has a natural color and earthy sweet smell, and develops a gorgeous patina with time preserving the story of its owner and making each piece truly unique.
Vegetable tanned leather, w​ith the right care,​ ​also has the ability to heal ​scratches (unlike chrome tanned leathers, which, once scratched, cannot be repaired without re-tanning). This ability makes vegetable tanned leather products much more durable than any chemically tanned leather goods, and keeps them presentable and rich looking for years.

We take pride in the quality of our products. If you believe your product develops any defects in craftsmanship, please contact us with photos of the defect, and we will repair it at no extra cost, provided the return shipping to our studio is paid by the customer. Please note that the guarantee only covers our craftsmanship; any damage caused by improper use or care, accidents or normal wear and tear is not included. If your product arrived damaged, please contact us immediately.

Yes, we do! We are always looking forward to working with wholesale buyers. We use a sliding discount scale for orders of 50+ items. Please contact us to discuss the pricing.

Domestic shipping usually takes 2-8 days (expedited options available at checkout). Standard International shipping can take anywhere from 2 to 6 weeks. Please note that customs clearance of international orders usually takes time and account for this time within your shipping time estimations to make sure your purchase arrives in time for your event. We are not responsible for shipping delays caused by carriers and events out of our control. Shipping upgrades are not refundable in case of returns.

Please note that we are required by law to mark all items sold internationally as merchandise. NO exceptions will be made. International packages may incur additional import fees as determined by the country of destination. Customers are responsible for ALL additional import, customs and handing fees and are advised to research the costs prior to making a purchase.

Please check the current turnaround time in each listing. If you need your order faster, please reach out to us BEFORE placing an order to make sure we can deliver the product within your timelines. Please note that all orders are charged in full at the moment of purchase according to Etsy policies. We do not accept partial deposits.