What is the turnaround time on my order?

If you have purchased a listing that indicates that the item is "ready to ship", then we will have it packaged and shipped within two business days. If you have purchased a made-to-order item (which is indicated in the listing item overview box in the upper right hand corner of the listing page) turnaround is currently 2 - 3 weeks. Turnaround times can change depending on the level of demand, and are set to include additional time necessary to deal with any issues that might arise during the firings. We ALWAYS strive to ship earlier than scheduled, and If both fires go without issue, we absolutely do so :)

What is the Creation Process?

All of our made-to-order items are made from wet clay. They are thrown on the wheel or hand rolled, cut, impressed, shaped and then dried thoroughly. Once dry, holes are drilled and edges are sanded and cleaned. Next they are fired, which is a 24 hour process from ramp up to cool down. Once complete, the pieces are then painted, glazed, and then fired again. Each firing requires that we have a minimum of 70- 80 pieces in order to avoid wasting energy by firing a less-than-full kiln. If all goes without issue, then we can ship a bit early. But if not, then we will use the remaining turnaround time to address any issues.

If you have ordered a customized item and we have made an error on that order, send a photo within 3 days of delivery and we will replace the item or refund the price of the item (exclusive of shipping). If you have purchased an item which can be put back into inventory we are happy to process an exchange/refund. In such a case, shipping expense is the responsibility of the buyer. Paypal charges a $.30 fee on refunds. If a refund is requested within 24 hours of purchase AND that refund is needed through no fault of our own, this fee will be passed on to the client.

All items are shipped USPS and tracking numbers are provided when the postage is generated. Please understand that once an item is confirmed delivered, non-delivery claims will not be accepted. If your residence is a multi-unit building please consider using an alternative mailing address to avoid your package being delivered to the incorrect box. Of course, items for which the USPS fails to confirm delivery will be replaced at our expense.

Buyers are always responsible for paying any Customs or VAT taxes. Here is link that may be of some assistance: https://ec.europa.eu/taxation_customs/national-customs-websites_en

Return of Non-Personalized Items

Say Your Piece! is happy to accept returns of non-customized/personalized items. Contact us within 5 days of delivery of the item and ship within 14 days of delivery. Unless the item is being returned as a result of an error on our part, client is responsible for return shipping (with tracking). Refund will be processed upon receipt of the item.

Incorrect Personalization Instructions Provided by Client

In the event that you provide incorrect personalization details for your item and we are contacted AFTER the piece has been made, we will create a new one for you with the correct details for HALF the price of the original item. Please note that in some instances, the need for a remake will impact the original promised ship date. If you notify Say Your Piece! of the error BEFORE the item has been made, we are happy to make the correction to your order and proceed as normal.

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Beach Themed Star Fish Engagement Ornament - Personalized Engagement Gift for Couple | Ceramic Ornament for Engagement or Wedding

Name: Beach Themed Star Fish Engagement Ornament - Personalized Engagement Gift for Couple | Ceramic Ornament for Engagement or Wedding
Brand: SayYourPiece
SKU: 467999374
Price: 22.95 USD
Availability: InStock
Rating: 5.0 (88 reviews)

Only 8 left and in 1 cart

Price:$22.95+

SayYourPiece

GIFT/STORAGE BOX

Please select an option

ENGAGED/MARRIED TEXT

Please select an option

Personalization

Provide personalization details here, along with any specific color preferences for text or design work. Darker hues are best for text. In the absence of color instruction, ornament will be colored as pictured.

0/500

Quantity

You can only make an offer when buying a single item

Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Highlights

Made by SayYourPiece
Materials: Kiln Fired Ceramic, No Vinyl

Beach Themed Starfish Engagement Ornament - 3.75" Round kiln-fired ceramic engagement (or wedding) ornament features two, two-toned starfish. Personalized with first names along the lower front rim and the date in numeral format (xx.xx.xx) just under the starfish image. "Engaged" or "Married" text is inscribed above the starfish. Comes with a lovely sheer ecru ribbon for hanging. Shown here in caribbean and gold with dark gray text; as always, you are invited to choose the colors that best suit your needs.

SHIPPING: USPS

MADE TO ORDER - Turnaround is 2-3 weeks. We are happy to rush an order if we are able, please inquire ahead.

POLICIES
No returns on personalized items; however we most certainly will replace items received with errors or transit damage (photo required).
http://www.etsy.com/shop/SayYourPiece/policy

INSTAGRAM:
https://www.instagram.com/sayyourpiece
https://www.instagram.com/southernclayworks

SHOP MORE SAY YOUR PIECE!
http://www.etsy.com/shop/SayYourPiece

Order today to get by Nov 25-Dec 3
Returns & exchanges not accepted
Cost to ship: $5.95

Enjoy free shipping to the US when you spend $35+ at this shop.
Ships from: United States

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Eileen Southern

Owner of SayYourPiece

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Reviews for this item

What buyers say, summarized by AI: Perfect gift Helpful seller Love it Looks great Great quality As described Fast shipping

5.0

(88 reviews)

5.0 Item quality

5.0 Shipping

5.0 Customer service

100% Buyers recommend

5 This item

Madeline Aug 22, 2026

Purchased as an engagement present for my sister-in-law and it was a beautiful gift! The seller was responsive and helpful in holding off shipping until the proposal happened so the gift didn’t arrive too early.

Madeline Aug 22, 2026

5 This item

Courtney Nov 27, 2023

My 4th or 5th time ordering from SayYourPiece for an engagement gift, love these ornaments!

Courtney Nov 27, 2023

5 This item

Lindsey May 26, 2022

This item was a gift. I am impressed by the quality and our friends loved the design and detail!

Lindsey May 26, 2022

5 This item

Erica Mar 12, 2022

For my sister’s recent engagement. The couple loved it!

Erica Mar 12, 2022

Photos from reviews

Eileen Southern

SayYourPiece ·

Piney Flats, Tennessee

5.0

39k sales

18 years on Etsy

3 shop members

Following Follow shop

Message seller

Typically responds within a few hours

Following Follow shop

Message seller

Typically responds within a few hours

Smooth shipping Has a history of shipping on time with tracking.

Speedy replies Has a history of replying to messages quickly.

Rave reviews Average review rating is 4.8 or higher.

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Beach Themed Star Fish Engagement Ornament - Personalized Engagement Gift for Couple | Ceramic Ornament for Engagement or Wedding

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