※ WE SHIP WORLD WIDE.

INTERNATIONAL shipment has no tracking number.

The average delivery timeframe is:
- United States & Canada: 7-12 business days (maximum 20 business days)
- Australia: 9-13 business days (maximum 21 business days)
- Europe : 3 to 12 business days (maximum 20 business days)

If your package has not arrived within 21 business days please contact us and we will find an appropriate solution.

DELAYED DELIVERY:
※ The most common cause of DELAYED DELIVERY;
Sometimes packages are held longer at customs for unknown reasons.

Return Policy

You have to contact us prior to returning any products.

Please message us the reason of the return or exchange.

Buyer is always responsible for return shipping costs. (Except if you received a damaged or faulty item).

In case a return shipment goes missing, you must be able to provide a tracking code link as proof of shipping.

If your item arrives damaged, you received a faulty item or you are not satisfied with your purchase please contact us so we can offer the most appropriate solution depending on the issue.

To receive a refund, the item(s) must be returned within 14 days of delivery date.
A refund will be provided within 7 working days of receipt of returned goods.

Returned goods are subject to inspection. Merchandise that has been altered or damaged (except manufacturing defect) is non-returnable.

Earrings cannot be returned or exchanged due to hygienic reasons.