I usually post out on a Monday, Wednesday and Friday, any orders placed after midday will not be processed until the following day. I will always alert you when I have despatched your item/s.

Please check that Etsy and Paypal addresses match. I will only send to the address registered on Etsy so it is your responsibility to keep this updated.

I send different methods dependant on your item;
Prints and Greetings Cards go first class (3 days)
Anything over £20 automatically goes first class signed for. (3 days)
If you choose express delivery, the price is for the time to process speedily and for the postage which will be special delivery. Express Delivery is not for custom orders.
All international orders are sent airmail and cannot be upgraded.

UK SHIPPING: DELIVERY

All artworks are sent unframed and packaged in a biodegradable cornstarch sleeve and sent in a book fold large letter envelope and sent by Royal Mail First Class. If framed, the frame is wrapped in large bubble wrap and placed inside a small parcel box.

Please keep an eye out for your Postman or a "Something For You" card in case they attempt delivery while you're out. In this instance you can collect your order from your local Delivery Office or alternatively visit the Royal Mail website to arrange re-delivery at a convenient time.

For information on the location of your local delivery office please call Royal Mail on 0845 6050767 or visit www.royalmail.com

Please make sure that your Shipping Address details are accurate at time of order. Postage paid on any orders which are returned to us due to errors in your Shipping Address will be invoiced to you (via Paypal) before the order can be re-shipped.

If you have not received your item within five days please do contact me.

AIRMAIL SHIPPING

Depending on where you are in the world Shipping from the UK can take between 7 - 10 working days from the date of dispatch. If you have not received your item within fifteen days please contact me. For non delivery please contact me within 30 days so I can contact the relevant parties.

Customers are responsible for any customs charges,taxes or duty which apply to their own country if applicable. I cannot be held responsible for any customs delays either. By purchasing from me, you agree to this policy.

DELAYED POST

While postal delays are rare- please take into account that mail can sometimes take a bit longer than expected at busy times of the year such as Christmas. Please make sure you order in plenty of time- however if you require a quicker posting service please do contact me and I will see what I can do.

You can check if you have any undelivered mail waiting for you at your local Royal Mail Delivery Office by giving them a call.

For any other enquiries regarding postage delays or information specific to your order, please get in touch.

All of my artwork, photographs and paper cuts are copyright and therefore cannot be reproduced in any artistic medium without my permission.

Please note I will not copy any other artists work, nor will I reproduce copyrighted images or brands.

I will occasionally share artwork on my social media pages, however this will not be until after the date it is required and after dispatch. If you do not wish for me to do this, please specify.

Please be aware some computer monitors colour settings are different to mine therefore the colour of your artwork may be slightly different to how it appears on your screen.

If you have ordered a custom piece, please supply an email address for me so that I can reach you easily with questions, or check in regularly with your Etsy account.