Low in stock, only 1 left
Price: $189.00+
Pocket Notebook / Large Leather Notebook / Large Refillable Journal with Pocket / 8.5 x 11 Paper/ Made by Hand in NY
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Order today to get by May 29-Jun 10
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Other reviews from this shop
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(3,596)
Despite changing my preferred color in order to receive in time for graduation, when the notebook finally arrived 3 weeks late, it was the wrong color, had no personalization, and was disgustingly dirty on the outside (covered with what appeared to be crumbs) and grease stains on the inside. Seller communication was nonexistent even after I shipped back requesting a refund. As I was getting ready to open an Etsy case weeks later, suddenly the correct order arrived in decent condition. By this time I had already purchased a replacement from a reliable shop on Etsy (thank you, Zen Nature). Since I’m sick of dealing with this seller, I’m going to keep it for his college graduation in 4 years. I do NOT recommend this seller. She is UNRELIABLE and doesn’t care about customer service.
Response from Aixa Sobin
We make everything by hand in our studio and there is no lunch room here & this in unheard of in all of our 9500 sales. We requested that you send photos & I never received them, you sent the item back, without permission or authorization and on top of that there was no evidence at all of what you spoke of. We asked if you would take it in black and you said yes, you should have been honest & said no. You also did not purchase personalization. This service is not free of charge, and it not only says so in our polices but I sent you a link for purchase & it was ignored. Since we received the item in perfect condition inside and out, all we can think of is that you changed your mind, in that case your honesty would have appreciated. Communication and honesty is key.
Cecilia May Aug 10, 2018
Photos from reviews
