Terms & Conditions
Sotisembroidery design
Sonja Timmer
Zietehweg 1a
33104 Paderborn
Mail: sotisembroiderydesign@gmx.de
Tel: +4915902383669

Information on online dispute resolution: The EU Commission provides an Internet platform for the online settlement of disputes (so-called "OS platform"). The OS platform is intended to serve as a point of contact for out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts via the following link: https://webgate.ec.europa.eu/odr/main/index.cfm ? event = main.home.chooseLanguage

I am usually available at the following times:
Monday to Friday from 8am to 7pm

For the out-of-court settlement of consumer disputes, the European Union has launched an online platform ("OS platform"): http://ec.europa.eu/consumers/odr/
Conditions

§ 1 - Provider, inclusion of the GTC

(1) The supplier and contractual partner for the goods presented at SOTISEMBROIDERY DESIGN is: Sonja Timmer, Ziethenweg 1a, 33104 Paderborn (hereinafter referred to as "provider").

(2) These general terms and conditions are part of every contractual agreement between the supplier and the respective customer. Any conflicting terms and conditions of the customer will be contradicted.

§ 2 - product range and conclusion of contract

(1) The provider offers ...
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Cancellation
Cancellation

You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the date of the contract.
To exercise your right of withdrawal, you must (Sonja Timmer, Ziethenweg 1a, 33104 Paderborn, email sotisembroiderydesign@gmx.de) by means of a clear statement (eg a letter sent by mail, e-mail) about your decision, this contract to revoke, inform. You can use the attached model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.
Expiry of the right of withdrawal
Your right of withdrawal will cease as soon as we have begun to execute the contract, provided that you have expressly consented to us commence execution of the contract prior to the expiration of the withdrawal period, and you have acknowledged your knowledge that you have consented to commence the execution of the contract lose your right of withdrawal.

The right of withdrawal does not apply to delivery of goods that are made to customer specifications or clearly tailored to personal needs.
When purchasing goods with digital content (such as embroidery files, e-books, or plotter files), it will not be possible to return them after they have been sent by e-mail or after the download has started. Therefore, you must expressly agree to the shipping by e-mail or the download prior to the purchase of articles with digital content and take note that you thereby lose the right of withdrawal at the time of downloading or shipping by e-mail.

withdrawal form
(If you want to cancel the contract, please fill out this form and send it back)
- To Sonja Timmer, Ziethenweg 1a, 33104 Paderborn, sotisembroiderydesign@gmx.de:
- Hereby I / we () hereby terminate the contract concluded by me / us () for the purchase of the following goods () / the provision of the following service ()
- Ordered on () / received on ()
- name of the consumer (s)
- address of the consumer (s)
- Signature of the consumer (s) (only when notified on paper)
- date

(*) Delete as appropriate.