❀ WELCOME and thank you for visiting Paradise Invitations.
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To see how premium stationery is created follow us on:
Instagram, Pinterest: @paradiseinvitations
Website: www.paradiseinvitations.com
Email: katie [!at] paradiseinvitations.com


❀ WHY US?
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• High-Quality products, custom made, just for you
• Digital files or printed stationery – it’s your choice
• Great prices
• Quick turnaround
• Work 1-1 with your expert designer
• Excellent customer service


❀ PRICING
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Please contact us for a quote indicating the following:

1. No. of sets required
2. Timeframe
3. No. of cards included in the set
4. Envelopes colour
5. Silk ribbons colours
6. Wax seals colour
7. Custom address printing on envelopes: Yes/No
8. Other comments


❀ GUESTS’ NAMES ON THE INVITATIONS
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If you would like to include the guests’ names on the Invitations, you can!
Unlimited number: A$65.00 (incl. GST) | US$45.00



❀ HOW TO PLACE YOUR ORDER – PRINTED CARDS
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1. Contact us for a free quote
2. Purchase the listing we create for you (you have x2 options: pay a deposit of $100.00 and the rest before printing or pay in full)
3. Send us the details here or we can send you the form to complete via email
4. Designing Process
5. Proofing Process
6. Printing Process
7. Assembly
8. Shipping



❀ SIZES
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The cards are customisable to any size whether you or we provide the envelopes.
If you order the digital files we can customise the cards to match your envelope size.


❀ FAQ
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PROCESS
1. Can you send me a sample pack?
Yes. We have sample packs showcasing different paper, fonts and finishes. The sample packs are free with just a small charge for postage.

2. Do sample packs include envelopes?
Yes, we include several envelope options in the sample pack.

3. How do I place an order?
Send us an email with what you are after. We will send you back a quote and all the details.

4. Can I make changes to my text?
Yes, you can make changes right up until we send your order to the printer. One of the benefits of working with Paradise Invitations is that the team is patient and understanding.

5. Are there disadvantages of doing my own printing?
Yes. First, you need a very good printer at home or a very good local commercial printer. For most customers things have to be perfect, so inconsistent printing or poor-quality paper won’t cut it. There can be quite a bit of work finding and instructing a good printer, liaising with them, selecting the right paper, quality controlling their work, agreeing a “one off” price, enforcing deadlines (or priority from all their other work) and then assembling the stationery, which can be quite finicky. But if you are up for that, go for it!

6. How long does it take to get a digital file?
Usually just 24 to 48 hours. It might be slightly longer depending upon how many individualised cards there are e.g., personalised invitations.

7. How long does it take for printing?
Usually two to four days. It depends upon the quantities, complexity, and type of printing. If you are desperate for “rush printing” let us know – for a small fee, we may be able to accelerate these times.

PAPER
1. Can I change the card size?
Yes, we have a range of sizes.

2. Do you offer foil printing?
Yes, we do. Gold is the most popular colour. It looks fantastic and very elegant.

3. Do you offer Letterpress printing?
Yes, we do. It is a stunning way to print stationery and adds a real touch of class to your stationery.

4. Do you offer deckle edge paper?
Yes, we do. Deckle edge is all the fashions right now.
We have a range of “hand-made-like” paper with deckled edges, in several sizes.
You can either order your printed stationery with a deckle edge or order just the paper and print yourself.

5. Do you offer rustic paper?
Yes, we offer a range of grained rustic paper suitable for either black or while ink printing.

6. Can I have my stationery printed on both sides?
Yes. Just let us know – this is quite common for invitations or table numbers.

FONTS
1. What fonts do you offer?
We offer a very wide range of the latest fonts. Part of what we do for you is to constantly research the latest trends and fashion in fonts.

COLOURS
1. Can I change the colours (text, background etc)?
Yes (except the watercolour paints).

2. Will the colours come out exactly as per my device screen?
The colours of the printed stationery are as per industry standards. Depending upon the quality and type of your device screen they may or may not match exactly.

3. Can I have my stationery printed in a font you do not offer as standard?
Yes. There will be a cost equal to what we need to pay to purchase the font.

TEXT
1. How does it work with the text?
When you place an order, you need to send us all the text we need to complete the stationery and then sign off on the “proofs” before we send you the digital files or send your to-be assembled stationery to the printers. Wherever names, dates, telephone numbers, email or physical addresses are included we suggest you check and double check the details.

2. Can my stationery be in languages other than English?
Yes, of course. Our team knows multiple languages including English, German, French, Russian, Turkish, Romanian, and Chinese.
If you can give us the text for your stationery it can be in any language you like.

ACCESSORIES
1. What accessories do you offer?
The most popular are belly bands, twines, ribbons, pearls and wax seals

SHIPPING AND POSTAGE
1. Who do you use for shipping?
We use Australia Post (and their affiliates) who we have found to be ultra-reliable. Over many years they have never lost or failed to deliver a single item either domestically or internationally.

2. Do you ship worldwide?
Yes. We safely ship all over the world on a continual basis. Over many years of operation, we have never had a single parcel go astray or not arrive.

3. Do you send the parcels registered?
Yes, all parcels are sent registered. We also use “signature required” and provide you with tracking numbers so you can follow your shipment.

4. What are typical postage times?
Within Australia 1 to 3 days.
Overseas, 5 to 7 days (express), and normal airmail 7 to 14 days.


IMPORTANT: Once you make the purchase you agree to the shop’s terms and conditions and policies.

Paradise Invitations
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