Dispatch days: Mon, Weds and Fri

Delivery times after 'processing' your order:

UK First Class: 1-2 working days
UK Special Delivery: Next working day
International Standard: 5-10 working days

Please be aware that 'processing time' accounts for the time it will take me to make your item before being dispatched. I guarantee to make your item and dispatch your item within this time. This applies to next day delivery option as well, please understand that the items may not be with you the next day after ordering but instead the next working day after 'processing time'.

Once I post an item I cannot guarantee how long it will take the postal service to deliver the item to you unless you opt for a shipping upgrade.

UK CUSTOMERS
All items will be sent first class via Royal Mail as standard to UK addresses.

***Shipping upgrades are available.

PLEASE NOTE - Guaranteed next day 1pm only applies to items posted Mon-Fri, items posted on a Saturday should arrive the following Monday unless a Bank Holiday.

PLEASE ALLOW FOR PROCESSING TIME, items will not necessarily arrive the next day after ordering, instead they will arrive the next day after dispatch/processing time.

INTERNATIONAL CUSTOMERS
All items will be sent 'International Standard' via Royal Mail (aims to deliver within 5 to 10 working days). Please note this time frame is just an aim, the postal service cannot guarantee the delivery within this time. Any additional customs fees that any be incurred are not included in the postal costs and are the responsibility of the buyer.

***Shipping upgrades are available.

Prints and flat paper goods will be packed in reinforced 'do not bend' envelopes to protect their contents.

Custom orders are non-refundable unless damaged or faulty I would be happy to replace or exchange the item for you once you have returned the original damaged/faulty item.

If there's anything you want to know that's not answered here please send me a message via Etsy conversations and I will get back to you ASAP!