Usually we need 1-2 weeks only to make item/items. For 5+ items we might ask for 1 extra week.

We can always discuss a posibility of rushing your order if you want to wear the outfit on a certain date, please, send a message before orderin.

We ship via regidtered international airmail. It means that package will be delivered only to addresser (or PO Box) and in most countries it requires signature.

After order is shipped, you will receive shipping notification with tracking number.

If you haven't received an order in 3 weeks after shipping notification, send us a message ASAP.

- Our goal is to make you happy with your purchase, that's why if you are not satisfied with the product, please contact us for solution.
- We don't refund and exchange custom orders, including custom fits.
- You can send item back within 3-5 DAYS from the date of receiving, in original condition: without wearing, trace of perfume, washed, spoiled in any way and with all the tags attached to our Ukrainian address.
- Buyer pays return shipping
- Original shipping cost is not refundable.
- Return of duties, taxes are the buyer's responsibility
- There is a 30% non refundable restocking fee (includes taxes, administrative fees, etc.)

- Please, keep in mind that colors in person can slightly differ from ones that are shown on photos depending on features of your monitor.

-Our clothing is as pictured and shown on the models, however, it may look different on you. We can't be responsible if you choosen the wrong size, color or desing.

- We have a strong quaity control system, however, even big companies sometimes make mistakes.

- If item arrived in damaged package, you would need to fill in a claim at your post office as in this case it would be responsibility or recepint's postal service.

- If you got defective or wrong item by our fault, replacement or full refund will be sent shortly. We may ask for photos of damage or item and/or to send it back at our cost.

Most models can be customized by size, length, some style changes and so on. Depending on what kind of customizations you need, there might be extra cost. Don`t hesitate to ask about customization, but please, keep in mind that custom orders are non refundable and non exchangeable.

For most items we would need this list of measurements:
1) bust (around fullest part with the bra on)
2) waist (natural waist, the narrowest part of the body)
3) hips (fullest part)
4) how tall are you (from top to toe, not from neck or shoulder) like 5'5'' or 165 cm
5) for plus sizes - upper arm circumference (around biceps or fullest part)
6) for girls/teenagers - age
7) for pregnant ladies - depend on month (send a convo)

Don`t wrap measuring tape to tight

US 0 >>> Bust 82 cm (32.5 inches) Waist 64 cm (25 inches) Hips 89 cm (35 inches)
US 2 >>> Bust 85 cm (33.5 inches) Waist 66 cm (26 inches) Hips 92 cm (36 inches)
US 4 >>> Bust 88 cm (34.5 inches) Waist 68 cm (27 inches) Hips 94 cm (37 inches)
US 6 >>> Bust 90 cm (35.5 inches) Waist 71 cm (28 inches) Hips 96 cm (38 inches)
US 8 >>> Bust 93 cm (36.5 inches) Waist 74 cm (29 inches) Hips 99 cm (39 inches)
US 10 >>> Bust 95 cm (37.5 inches) Waist 76 cm (30 inches) Hips 102 cm (40 inches)
US 12 >>> Bust 99 cm (39 inches) Waist 80 cm (31.5 inches) Hips 105 cm (41.5 inches)
US 14 >>> Bust 103 cm (40.5 inches) Waist 84 cm (33 inches) Hips 109 cm (43 inches)

6 month>>> Height 27” (68 cm) Chest 19” (49 cm) Waist 18” (46 cm) Hips 19 1/2” (50 cm)
9 month>>> Height 29” (74 cm) Chest 20” (51 cm) Waist 19” (48 cm) Hips 20 1/2” (52 cm)
12 month>>> Height 31 1/2” (80 cm) Chest 21” (53 cm) Waist 20” (50 cm) Hips 21” (54 cm)
18 month>>> Height 34” (86 cm) Chest 21 1/2” (55 cm) Waist 20 1/2” (52 cm) Hips 22” (56 cm)
2 years>>> Height 36” (92 cm) Chest 22” (56 cm) Waist 21” (52 1/2 cm) Hips 23” (58 cm)
3 years>>> Height 38 1/2” (98 cm) Chest 22 1/2” (57 cm) Waist 21” (53 1/2 cm) Hips 23 1/2” (59 cm)
4 years>>> Height 41” (104 cm) Chest 23” (58 cm) Waist 21 1/3” (54 cm) Hips 24” (61 cm)
5 years>>> Height 43” (110 cm) Chest 23 1/2” (59 cm) Waist 21 1/2” (54 1/2 cm) Hips 24 1/2” (63 cm)

6 years>>> Height 46” (116 cm) Chest 24” (60 cm) Waist 21 2/3” (55 cm) Hips 25 1/2” (65 cm)
7 years>>> Height 48” (122 cm) Chest 24 1/2” (62 cm) Waist 22” (56 1/2 cm) Hips 26 1/2” (67 cm)
8 years>>> Height 50 1/2” (128 cm) Chest 25” (64 cm) Waist 22 1/5” (58 cm) Hips 27 1/2” (69 cm)
9 years>>> Height 52 2/3” (134 cm) Chest 26” (66 cm) Waist 23 1/5” (59 1/2 cm) Hips 28” (72 cm)
10 years>>> Height 55” (140 cm) Chest 27” (68 cm) Waist 24” (61 cm) Hips 29” (74 cm)
11 years>>> Height 57 1/2” (146 cm) Chest 28 1/2” (72 cm) Waist 25” (63 cm) Hips 31” (78 cm)
12 years>>> Height 60” (152 cm) Chest 30” (76 cm) Waist 25 1/2” (65 cm) Hips 32 1/2” (82 cm)

If you want to cancel an order or change your address, please, contact us within 12 hours after purchase.

If you request cancellation within the same calendar month, you'll receive a full refund.

If you request cancellation within the next calendar month, there is nonrefundable 10% fee.

We can accept PayPal only, however you can pay with a card via PayPal without a PayPal account. Here’s how:

1.) Click Check out with PayPal and you’ll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card.

2.) You'll be prompted to fill in your billing and credit card information.

3.) Enter your email address so PayPal can send you a receipt.

4.) Click Continue to return to Etsy. Your payment isn't sent until you click Submit order on Etsy.

Note: PayPal places restrictions on how often you can use their Guest Checkout feature. If you run into any trouble or have any questions about PayPal's Guest Checkout, please contact PayPal directly.

Every piece is carefully handmade to order by our team. Most importnat details are mentioned in description, but feel dree to ask any questions or additional photos.

Most items can be made in different color, from another fabric, made to measure or with some desing changes.

We'll do our best to respond on your message as soon as we can. I you haven't got back from us within 24 hours, please, write send another message.