Duty/Import taxes are the responsibility of the customer.

I really want you to be happy with your purchase so I'll do my best to ship your order as you expect. If for any reason you are unsatisfied with your purchase, please let me know if we can do anything to resolve or fix it. If you are still unsatisfied, refunds and exchanges may be made within 14 days of receiving the item. You can cancel order in 14 days from receiving item without saying reason. In this case I will refund you all money received from you during purchase. To cancel order contact me here: mesfantasies [!at] pompon.com.pl. Package should be send back at this address: UTEX Wojciech Uchnast, ul.Czarnieckiego 40, 42-200 Częstochowa.

Template for cancelling order (use ONLY if you want to cancel order):

Data of seller
…………………………….
…………………………….
…………………………….

I……………………………….inform that I want to cancel purchase of this item ……….…………………………, transaction number ………………………………. Date of purchase is ………………………, date of receiving item ……………………….… .

Name………………………………………………………….
User name……………………………………………………………..
Address …..…………………….……..…………………………………….
Date………………………………………………………………………….
…….……………………………………………………………………
Sign (only if you send form in paper version).

In case of canceling order the buyer is responsible for return shipping cost.

Cancelling order is not possible if item was customized and made for special order of buyer (design made to order, monogrammed items, etc.).