That depends on breed, but in general, expect to purchase 2 or 3 sizes to cover the range from puppyhood to adulthood. Our size ranges listed are the maximum possible, so while we can +/- a little bit, adding length to one end means sacrificing it from the other end, and vice versa, in every situation.

Measure your puppy’s neck (or girth, for a harness) – we will make the collar/harness using that number as the smallest adjustment, with only room to get larger so your puppy can wear the new collar/harness as long as possible. For example, a puppy with a 12” neck might receive a collar that adjusts from 12” – 17”.

All items are washable.
Hand or machine wash in cold water with like colors. A garment bag and mild detergent is recommended. NO bleach or fabric softener. Lay flat to dry.

As of April 2018, we no longer offer embroidery. We've found engraving is far more appropriate for most adjustable collar applications. We offer personalized Jingle Free Tags, personalized metal buckles, and traditional hanging tags.

Check our Shop Announcement for the most up-to-date timeframes. We update this frequently and we stick to it!
You can read more here: https://foxvalleydogcollars.com/pages/turnaround-times

Rush Processing is available for an additional fee, search our shop for "Rush" to see details.

Orders may be delayed or cancelled if size or other critical information is missing. We will make at least two attempts to contact you; however the longer it takes to receive a response from the buyer, the longer the ship date will be delayed.

We have have 1.25", 1.5", and 2" tags now!

We do not have other non-standard sizes (7/8", 5/16", etc).

ALL sales, conversations, payments, and transactions will be completed via Etsy or e-mail correspondence only. Fox Valley Pet Wear does not place or accept phone calls at this time.

Due to disruptions in supply chains and increasing costs during 2020, we have suspended our wholesale program. We do offer tiered discounts on orders of 10 or more of the same item, contact us for details.
For more information, visit: https://foxvalleydogcollars.com/pages/wholesale-inquiry

Nearly all other collar makers use an inexpensive CO2 laser to etch their buckles. This effectively burns the text into just the surface finish of the buckle, and as such, is prone to wearing off and becoming illegible after a short time. Our process uses an industrial CNC diamond-tipped tool to engrave into the metal. This ensures a higher quality, longer lasting result when compared to laser-etched products.

While we can't accept returns of personalized items, you have some options! We have replacement parts for breakaway collars that will allow you to swap bands (of the same width) without purchasing a whole new collar. For other types of gear, we can offer a buckle credit if you send it to us to swap onto another item of the same width.