Simulated Diamonds:
There are many different types of simulated diamonds in the market, the most common is cubic zirconia, however we use Corundum which is a very tough and durable stone with the same appearance as diamond to the human eye. We guarantee 100% top quality, these stones will last for decades and will not become cloudy over time. We have been using these stones for many years now with no complaints.

Lab Diamonds:
These are considered as close to a natural diamond as possible as they are still grown from carbon, however they are grown in a man made/artificial process.
We do not use these stones are they are still very expensive, usually 75% the cost compared with a natural diamond.

Whilst we are based in the UK, most of our customers live in the USA so we use USA sizing as standard. If you require help converting your size into a US size, please contact us. Alternatively, we display a size conversion chart on most of our listing photos.

If you are unsure of your required size, it is best to have your finger professionally checked. Alternatively you can purchase our own finger sizing tool which can be found in our store.

We advise to avoid measuring your finger with string or paper as this method is not accurate.

Titanium:
This metal requires zero maintenance and you will not need to remove it at any time. Warm water, dish washing liquid and a small fine brush is the best method to clean this metal.

Sterling silver and gold filled:
To help to prolong its finish try to avoid wearing your jewellery whilst bathing and never wear whilst swimming since it will deteriorate the finish quicker and case tarnishing.
To clean, silver or gold soaking solution and a fine microfiber cloth works well.

Postage

UK - Royal Mail First Class signed for
Special delivery and DHL options are available at an extra cost

Other Countries - Royal Mail International Tracked
DHL express is available at an extra cost


Packaging

All purchases will be packaged into padded envelopes.
The package will be discreet and will not mention our company name.
Customs declarations be declared as 'fashion accessory'.

Purchases are neatly inserted into gift pouches or small navy gift boxes depending on the item

Whilst most of our jewellery can be engraved, unfortunately we do not offer an engraving service at the moment.

We offer a variety of both lab created and natural gems.
Lab created gems have the same properties and appearance as natural gems.

Generally a lab created gem would look the same as a top quality natural gem, with VVS to flawless clarity but at a fraction of the cost. By purchasing lab gems you can make an affordable purchase without compromising quality.

Whilst natural gems are beautiful, they can be very expensive.

If you don't see a particular stone variation for an item you like, please message us as we can offer almost any stones in any of our items.

Grade 5 titanium is used for all wedding bands in our store.
For finer pieces such as engagement rings, grade 2 titanium is used.
Titanium is a very similar colour to white gold and platinum.

All our titanium rings are safe and can be cut off in case of an emergency.

Filled gold is the highest form of gold plating.

This term should not be confused with regular gold plating as gold fill items have a far higher amount of gold applied. It will not flake, peel or not change colour if the correct care is given.

The gold layers are usually applied over sterling silver, surgical steel or titanium depending on the design. Please note that if sterling silver is used as the core metal, your item will be stamped with 925.

This is a very durable and affordable option but as mentioned, correct care must be given. Avoid wearing if you are going to be going anything which could damage the ring and always remove before swimming.

As we hand make all of our pieces, unfortunately we do not accept returns or offer exchanges. However if you purchase the wrong size, you do offer a resizing service. If you make a purchase with us, your package will contain a resizing form which explains everything.

We offer a gift wrap option which consists of an additional larger gift box and tissue paper, this can be selected at the checkout stage when making a purchase.